Ratings based on 39 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
We don't like it, because no hot water for shower, need to wait long long time, upstairs somewhere leaking, so cannot sleeping well, and staffs are not friendly with patience , all problems didn't solved. We are very disappointment. We don't want to come again.
Comment from Hotel Management
7 Oct 2024 by Duygu Apart, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
No water in the morning
Posted 17 Jul 2024 on HotelsNo sign at the property that the check-in needs to be done at a different hotel nearby, you need to ask a resident.
No water in the morning, so was not able to take a shower.
Comment from Hotel Management
18 Jul 2024 by Duygu Apart, Hotel Management
Dear Jaafar,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
Posted 27 Jun 2024
Loved all the balconies
Comment from Hotel Management
27 Jun 2024 by Duygu Apart, Hotel Management
Dear Carol,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 2 Nov 2020 on Hotels
Comment from Hotel Management
30 Apr 2024 by Duygu Apart, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
ideal for family vacations
Posted 30 Oct 2019 on Hotelsexcellent location, spacious rooms and friendly landlord. only regret was that dishes were not well cleaned and teflon pots were old.
Comment from Hotel Management
30 Apr 2024 by Duygu Apart, Hotel Management
Dear Gürhan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler from Kyiv
Posted 25 Oct 2019
We had the real complications in first contact for checking in to apartment.
All other was excellent!
Comment from Hotel Management
30 Apr 2024 by Duygu Apart, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Duygu Apart, Hotel Management
Değerli Mehdi Bey,Otelimizle ilgili güzel puanınız için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.Saygılarımızla,
by A verified traveler
Posted 11 Aug 2024 on Hotels
Ev kullanışlı yeni ve temizdi. Konumu da merkeze çok yakın yürüme mesafesinde rahat. Tavsiye ederim
Comment from Hotel Management
12 Aug 2024 by Duygu Apart, Hotel Management
Değerli Eda Hanım,Zamanınızı ayırıp otelimizle ilgili yorum yaptığınız için teşekkür ederiz! En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla,
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Duygu Apart, Hotel Management
Değerli Misafirimiz,Zamanınızı ayırıp otelimizle ilgili yorum yaptığınız için teşekkür ederiz! En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla,
by A verified traveler
Posted 2 Jun 2024 on Hotels
Comment from Hotel Management
5 Jun 2024 by Duygu Apart, Hotel Management
Dear Gunnar,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
