Ratings based on 974 Verified Reviews

4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 25 Dec 2024
Unhelpful staff. No concierge desk and staff unwilling to help make phone calls for dining reservations. Amenities quality doesn’t match the room price. Shuttle jam packed with ppeople and luggages. Convenient location and clean environment. Onsen in good condition. Good place for ski beginners. Convenient place for ski in and out but the rooms are rather small.
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Good location
5 out of 5
by A verified traveler

Posted 4 Dec 2024
A hotel with many different stay options
4 out of 5
by A verified traveler from Harwich

This traveler left a rating score only Posted 2 Dec 2024
4 out of 5
by A verified traveler from Chicago

This traveler left a rating score only Posted 23 Nov 2024
2 out of 5
by A verified traveler

Posted 11 Nov 2024
Normal
3 out of 5
by A verified traveler

Posted 27 Oct 2024
I hope the hotel can learn more about the needs of visitors from other Asian regions.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Oct 2024 on Hotels
5 out of 5
by A verified traveler

Posted 6 Sep 2024
Beautiful surrounding
5 out of 5
by A verified traveler

Posted 29 Aug 2024
grate
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