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Karuizawa Hotel Longing House

3.5 star property
Hotel with a full-service spa, near Karuizawa Prince Shopping Plaza

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Karuizawa Hotel Longing House

Outdoor spa tub
Exterior
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Restaurant
Free toiletries, hair dryer, slippers, bidet

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Western Style Terrace Suite, Annex

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Western Style Terrace Suite, Annex

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Bidet
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Main Building

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Twin Room, Main Building

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Western Style Terrace Suite

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Japanese-Western Style Terrace Suite

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
Bidet
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Western Style Forest Room Annex

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Forest Room Annex

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Bidet
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Western Style Forrest Twin, Annex

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Western Style Forrest Twin, Annex

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Bidet
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Japanese-Western Style Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Japanese-Western Style Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Bidet
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Main Building

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Main Building

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Bidet
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Public bath

Hotel Indigo Karuizawa, An IHG Hotel

Spa
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (272)
The price is P9,911
P12,319 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Indigo Karuizawa, An IHG Hotel
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About the neighborhood

Map
1323-522 Karuizawa, Karuizawamachi, Karuizawa, Nagano Prefecture, 389-0102

What's nearby

  • Karuizawa Prince Shopping Plaza - 2 min drive - 2.1 km
  • Old Karuizawa Ginza Street - 3 min drive - 2.4 km
  • Hoshino Onsen Hot Spring - 4 min drive - 4.0 km
  • Karuizawa Kogen Church - 4 min drive - 4.2 km
  • Karuizawa Prince Hotel Ski Resort - 5 min drive - 3.5 km

Getting around

  • Karuizawa Station - 6 min drive

Restaurants

  • ‪丸山珈琲軽井沢本店 - ‬13 min walk
  • ‪ピレネー - ‬19 min walk
  • ‪Pâtisserie Sadaharu Aoki Paris アトリエ軽井沢店 - ‬9 min walk
  • ‪A'Fenestella - ‬20 min walk
  • ‪ストーブカフェ オキザリス - ‬8 min walk

About this property

Karuizawa Hotel Longing House

Hotel near Karuizawa Prince Hotel Ski Resort
A terrace, shopping on site, and a garden are just a few of the amenities provided at Karuizawa Hotel Longing House. Indulge in a facial, a massage, and aromatherapy at the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and a bar.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and massage treatment rooms
  • Luggage storage
Room features
All 65 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and heating

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 9:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Sauna
  • Spa tub
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Late check-in fee for check-in between 11:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Longinghouse
Karuizawa Longinghouse
Longinghouse
Karuizawa Longing House
Karuizawa Hotel Longinghouse
Karuizawa Hotel Longing House Hotel
Karuizawa Hotel Longing House Karuizawa
Karuizawa Hotel Longing House Hotel Karuizawa

Frequently asked questions

Is Karuizawa Hotel Longing House pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Karuizawa Hotel Longing House?

Self parking is free at this property.

What time is check-in at Karuizawa Hotel Longing House?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available from 11:00 PM–midnight for a fee.

What time is check-out at Karuizawa Hotel Longing House?

Check-out is at 11 AM.

Where is Karuizawa Hotel Longing House located?

Situated in Karuizawa, this spa hotel is 0.4 mi (0.7 km) from Karuizawa Indoor Tennis Court and 2.1 mi (3.5 km) from Karuizawa Prince Hotel Ski Resort. Karuizawa Museum of History and Folklore and Karuizawa Town Library are also within 15 minutes. Karuizawa Station is 29 minutes by foot.

Karuizawa Hotel Longing House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 108 out of 199 reviews" "
Rating 8 - Good. 52 out of 199 reviews" "
Rating 6 - Okay. 28 out of 199 reviews" "
Rating 4 - Poor. 9 out of 199 reviews" "
Rating 2 - Terrible. 2 out of 199 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Connie

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
If you don’t know Japanese, I don’t recommend you to stay at this hotel. Staff speak no English. The dinner coupon given to us to have dinner at the restaurant next door was in Japaneses only and staff at the restaurant didn’t seem to know (we seemed don’t know too) what to do. We didn’t get to eat our dinner until 9 pm. The location is far from the train station and sightseeing spots. It is not easy to get a taxi either if you don’t have an app for local taxi. We had to walk. The facility a kind of old and the carpet was very dirty.
Stayed 1 night in Nov 2024

2/10 Terrible

DAVID

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay charge on first night was supposed half board . Unlike previous stays , we were told to have dinner at wine bar with a discount coupon of yen 5,000 each instead of the restaurant. Staff agreed to charge each of us (4 altogether) an additional Yen 3,000 to change to restaurant dining . It turned out that the final bill charged us an additional yen 4,000 each plus the original price of the set dinner at Yen 7,800!!! Each of us ( 4 guests) were overcharged by Yen 8,800 as compared to what the staff agreed with us !!!!!!!!!! We were overcharged by at least yen 35,200!!! Excluding tax
Stayed 1 night in Nov 2024

6/10 Okay

Hitomi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Sherman, Richmond

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was tiny and the carpet was filthy. Amenities were very limited and staff were few and very inexperienced. We were overcharged at check out and had to point out the error. Then they still charged us the wrong amount. One of the worse, if not the worse hotel we have ever stayed at, and we paid over $400 a night, no meal. We stayed at a 4 star hotel near Ginza and it was a little over $300 and included breakfast. We feel totally ripped off. Not what the ratings reflect at all.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alice, Chino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful private bath and spacious room. Staff can speak English.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pauline

Stayed 2 nights in Jun 2024

10/10 Excellent

Hoi Ying

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and great stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Lyndsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tomoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with private sauna and bath tab room!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Great hotel at a great price.
After staying here multiple times, I can say it is always friendly, clean and well maintained. Still, westerns have to realize this hotel caters to mostly Japanese clients, and the beds reflect this, being lower and firm.
Stayed 1 night in Jan 2024

8/10 Good

WING MAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the Karuizawa outlet and station. The breakfast offers interesting options but taste is okay only.
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay here. The breakfast was amazing and the service was excellent.
Stayed 3 nights in Feb 2023

10/10 Excellent

SHENQI, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant place to stay in winter.
Stayed 1 night in Feb 2023

8/10 Good

JUNWAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay!
Stayed 1 night in Jan 2023

10/10 Excellent

Boyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the atmosphere and the staff's friendly, competant manner.
Stayed 1 night in Aug 2022

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the atmosphere and very gracious staff in particular.
Stayed 1 night in Apr 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
What a delightful place! It was very clean, very rustic, and very reasonable for the amount paid! The breakfast itself is worth staying more for, with the freshest vegetables and the most delicious breads and drinks. The room was spacious and it felt nice and secluded despite being so near everything else. Taxi service is available by calling the front and it’s a pleasant walk to and from the shopping areas.
Stayed 3 nights in Mar 2022

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique European vibe in the main public areas while the room we stayed in was more of a modern sensability while carrying through the subdued aesthetic. Very attractive and comfortable.
Stayed 1 night in Feb 2022

6/10 Okay

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allocated room didn’t match the one that I booked
The room allocated was different from the pictures on Hotels.com. When I enquired about this with the staff, I was told that there are multiple types of room under the same category and I should have indicated my preference while booking. This was not made known to me at anytime during the booking process at Hotels.com. I like Longing House and this was my third visit to the same hotel, but I wanted a specific room which I booked as per the pics shown while booking. I was disappointed to see the room allocated to me.
Stayed 1 night in Nov 2021

8/10 Good

Pontus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect.
Amazing place, amazing staff, amazing everything. Only downside was neighbors upstairs were treating their room like a bouncy castle, and since the walls are pretty thin, we’ll yeah. But again, everything else was perfect.
Stayed 2 nights in Sep 2021

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay for couples or families
While the property could benefit from modern-day amenities and customer service, we had a nice little stay at this property. Good access to Karuizawa by car. The good - atmosphere, access, private baths, parking, comfortable beds The bad - no early check-in (not even by 5 min), bugs in the stairwells should be cleared by maintenance, the breakfast in the restaurant needs an upgrade, signage missing for private baths A & B.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Tudor style property. Nice and clean but beds need to be changed and generally hotel needs a sprucing up
Stayed 1 night in Jan 2020

10/10 Excellent

Hong, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Karuizawa! The hotel provided nice service, clean room and delicious breakfast. We satisfied a lot and will choose Longinghouse definitely when I visit Karuizawa again!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019