Ratings based on 153 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from New Westminster
Posted 15 Oct 2024
We enjoyed our stay thoroughly! Hope to revisit in the future.
by A verified traveler
Posted 18 Sep 2024
A magical setting—tranquil, relaxing and so beautiful!
by A verified traveler
Posted 25 Aug 2024
The water side room is spacious and the balcony is nice, you can see and listen the stream running and ducks swimming along. However, some rooms are near the walkway and you can see people walking along the stream, (I.e. they can see you as well) and gardener would be working in the morning which produces some noises. Staff are helpful and getting a taxi to stroll around for sightseeing is easy. You can either call the hotel car to travel around the hotel district or just on foot. The area is best for avoiding heat from summer.
by A verified traveler
So,so
Posted 9 Aug 2024 on Hotelsby A verified traveler
Nice stay at Hoshinoya Karuizawa
Posted 6 Aug 2024 on HotelsNice property. Amazing surrounding and environment. Friendly staff good at English. Easy accessibility from main train station.
by A verified traveler
Posted 5 Aug 2024 on Hotels
by A verified traveler
Great gateway choice! Food is amazing delicious!
Posted 2 Aug 2024 on Hotelsby A verified traveler
Posted 11 Jul 2024 on Hotels
by A verified traveler
Posted 5 Jun 2024
Beautiful property, wonderful public onsen, and excellent restaurant. Very peaceful location.
While I loved my room (which was high up and overlooked the forest), it involved climbing some very steep stairs. Travelers with mobility issues should be careful about which rooms they reserve.
I stayed two nights and wish that I had stayed three.
by A verified traveler
Posted 18 May 2024
Very peaceful and beautiful. However, lots of steep stairs and some concern for elderly travelers and overall safety.
