Ratings based on 148 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Aug 2024
Very happy with our villa, very clean. Overall a very good experience.
Comment from Hotel Management
21 Aug 2024 by BIG4 Karuah Jetty Holiday Park, Hotel Management
Hi Karren, thank you for taking the time to leave your beautiful review. We are thrilled to see you were very happy with your accommodation and hope to welcome you back soon.
by A verified traveler
Posted 22 Jul 2024 on Wotif
The jetty was very nice.
Comment from Hotel Management
29 Jul 2024 by BIG4 Karuah Jetty HP - Guest Relations, Hotel Management
Thanks Md!
by A verified traveler
Top spot
Posted 20 Jul 2024 on HotelsTop spot. It was a stop over on our way home with the granddaughters. Plenty of room for the kids.
Comment from Hotel Management
22 Jul 2024 by BIG4 Karuah Jetty, Hotel Management
Hi Gina, thanks for stopping by our place with your grandchildren recently. It's great for us to know you enjoyed your time here and we hope to say hello to everyone again one day. Thank you.
by A verified traveler
Weekend getaway
Posted 16 Jul 2024 on HotelsComment from Hotel Management
22 Jul 2024 by BIG4 Karuah Jetty, Hotel Management
Thanks for staying with us for a weekend getaway and for awarding us 10 out of 10!
by A verified traveler
Posted 11 Jul 2024 on Wotif
Good value, well presented for small cabin, comfortable bed.
Comment from Hotel Management
15 Jul 2024 by BIG4 Karuah Jetty, Hotel Management
Thank you, Colin. We hope to see you again one day.
by A verified traveler
Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by BIG4 Karuah Jetty, Hotel Management
Thanks for 10/10! We look forward to seeing you again in the future for another exceptional stay.
by A verified traveler
Posted 1 Jul 2024 on Wotif
Big shout out to Kristen, (said she was “just a cleaner”
She is far more than that and needs recognition. She was honest and explained she didn’t normally do office but powered through with positivity and with humour and humility.
Our room was already warm and ready for us.
We will definitely be back.
Comment from Hotel Management
2 Jul 2024 by BIG4 Karuah Jetty, Hotel Management
Hi Cara, thanks for mentioning our team in such a positive way! None of our team are 'just' anything and we value them so much for their hard work and kind manner. Your review means a lot and we hope to have the pleasure of your company again in the future.
by A verified traveler
Posted 23 Mar 2024 on Wotif
Nice location friendly staff
Comment from Hotel Management
25 Mar 2024 by BIG4 Karuah Jetty, Hotel Management
Thank you Ian, we appreciate your support and hope to see you again!
by A verified traveler
Posted 19 Jul 2023 on Wotif
3 oclock is too late to sign in day is over then 10 check out is not a full day to enjoy
by A verified traveler
Posted 5 Jun 2023 on Hotels
Price is expensive for that position
Comment from Hotel Management
8 Jun 2023 by Guest Relations Manager, Hotel Management
We're sorry that you did not find us to be good value for money.
