Ratings based on 101 Verified Reviews

4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Dubai

Posted 21 Nov 2024
Lovely hotel with a gorgeous Turkish Hammam and pool in a convenient location. The staff were extremely helpful and accommodating, with many suggestions on places to explore. Most sites of interest can be accessed within walking distance. I would definitely stay there again.
5 out of 5
by A verified traveler

Posted 4 Oct 2024
The hotel was very comfortable. The staff always helpful. Walking distance to Main Street filled with lots of dining choices. Amenities in the hotel are very good. I will stay here again. Thank you for your professionalism.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2024
5 out of 5
by A verified traveler

Posted 9 Sep 2024 on Hotels
Fantastic hotel , everything you want simplified. Great staff, food and amenities, close to town and an easy walk
5 out of 5
by A verified traveler from Pike

Posted 6 Aug 2024 on Orbitz
Yigit welcomed me at reception and helpede navigate my stay with his English. Food was great and affordable! Breakfast was a 10/10
4 out of 5
by A verified traveler

Posted 14 Jul 2024 on CheapTickets
This was a nice hotel. The staff was incredible friendly and helpful. Free parking in garage by valet. The breakfast was incredible. The spa is open to women in the morning and after 4pm for men but they said that they could make an exception for my wife and I at thr same time after 11:30pm. No individual control for temperature in the room was the only negative. Close to everything considering the city center is very small. I would definitely stay here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2024
5 out of 5
by A verified traveler

Good Value & Centrally Located

Posted 21 Mar 2024 on Hotels
Well located in a quiet part of the city and everything is within walking distance. Staff is very friendly and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2023 on Hotels
3 out of 5
by A verified traveler

An decent choice in Kars

Posted 2 Nov 2023 on Hotels
This hotel is average. Its 4-star designation comes from having a pool and spa and providing some "luxury" touches in your room. My bed was comfortable but it filled so much of the space that it wasn't possible to fit a chair at the desk. Overall the staff were great; one staff person spent time making sure I understood where to catch the bus to Ani. They accommodated my request for a new room after the first night. I did have a disagreement with the front desk; my Turkish wasn't good enough to explain my point of view, so I am not lowering my rating based on this disagreement.