Ratings based on 181 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 25 Sep 2024
Noisy drains. Could hear neighbours showering
5 out of 5
by A verified traveler

Posted 20 Aug 2024 on Wotif
Centre of town walkable
Comment from Hotel Management
20 Aug 2024 by Terry, Hotel Management
Hi Ian,Thank you for your review and we hope to see you again in the future
5 out of 5
by A verified traveler

Posted 24 Mar 2024
This is a well-appointed property, with friendly helpful staff.
Comment from Hotel Management
25 Mar 2024 by Terry , Hotel Management
Hi John,We a glad that you had a lovely stay with us and look forward to you visiting again in the future
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2024 on Lastminute
5 out of 5
by A verified traveler from Johnston

Posted 6 Nov 2023 on Wotif
Comment from Hotel Management
15 Nov 2023 by Terry, Hotel Management
Thank You Dave,We look forward to seeing you again in the future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2023 on Wotif
5 out of 5
by A verified traveler

Posted 3 May 2023 on Wotif
Clean and comfortable room quiet area. Room has everything that you need.
Comment from Hotel Management
5 May 2023 by Terry , Hotel Management
Hi Andrew, Thank you for your feedback. We are glad that we could accommodate you and that you had everything you required. We look forward to you visiting with us again.
5 out of 5
by A verified traveler

10/10 we recommend

Posted 20 Apr 2023 on Hotels
Really nice, spacious rooms. Friendly reception staff helped us decide where to go and what to see. Walking distance to so many restaurants and cafes.
Comment from Hotel Management
26 Apr 2023 by Terry , Hotel Management
Hi Etsuko,We are pleased that you enjoyed your stay with us.I am glad that my team was able to help while visiting. We look forward to your next visit with us.
4 out of 5
by A verified traveler

Posted 10 Apr 2023 on Wotif
Just clean and tidy with rlexing quiet environment
Comment from Hotel Management
12 Apr 2023 by Terry , Hotel Management
Hi Gary,Thank you. We are glad you found it relaxing during your stay with us. I will also pass on to my team members that you found us clean and tidy
3 out of 5
by A verified traveler

Posted 17 Feb 2023 on Wotif
It's an older property - in need of rejuvenation. Aircon in rooms is very noisy and sounds like a Mack truck - can't be used if you want to sleep. It’s ridiculously expensive for what you get!
Comment from Hotel Management
20 Feb 2023 by Terry , Hotel Management
Hi Hamish, I'm sorry you didn't enjoy your stay with us and it was unpleasurable.Yes, we are an older property and we are in the process of renovations. As you might appreciate however this does take time and in the current world financial circumstances it can be very costly. The property has only been under the current ownership for 4 years and in that four years the following has taken place: All rooms fully painted, new beds, new refrigerators, new ovens and stove tops and exhausts, new washing machines and dryers, new lounges, new security screens on all windows with the hope to get the doors done this year also, outdoor seating and door mats to give our guests the opportunity to sit outside in the cooler months. The pool area was revamped with a new liner, fencing, BBQ's, furniture and shade sail. Some of our aircons can be quite noisy, but we are also in the process of changing these out old for new. If your room did however have an older aircon and you weren't happy we could have either moved you to a different room if one was available with a newer system or we could have replaced the one in your room as we keep the new ones on-site at all times. I live on site and could have been contacted at any time during your stay. Once again I'm sorry you didn't have an enjoyable stay with us