Ratings based on 161 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Noisy neighbours

Posted 18 Feb 2023 on Hotels
3 out of 5
by A verified traveler

Posted 14 Jun 2022 on Orbitz
The location was quite good near the main street in the city center. The staff was attentive and friendly. The building was clean. The lobby was newly renovated. There was a pool but small. The breakfast buffet was pricy for Poland (50zl a person) but not too festive. The ceiling in the dinning area was stained and the ceiling tiles were broken and, some, slightly coming out (like in 1-star motel). There was a problem with my reservation and both Orbitz and the Hotel blamed each other. It took 5h hours of my weekend trip and 6 agents (yes, 6) to fix this. Disappointing. Orbitz and Mercure need to review their reservation systems. The hotel needs to fix the ceiling in the dinning room. Unacceptable, in a hotel that costs (in Poland) near $100 a night.
4 out of 5
by A verified traveler

Winter break in Karpasz

Posted 7 Jan 2022 on Hotels
Good location to town centre, small beginner slope and ski school across the road. Common areas are recently refurbished, children playroom and swimming pool were excellent. Rooms are dated but very clean and comfortable enough. Spa treatments were very good and extremely reasonably priced. We enjoyed our stay !
5 out of 5
by A verified traveler from Kalisz

Posted 4 Sep 2020
It was my first stay at this hotel and everything was perfect.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2019 on Ebookers
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2019
2 out of 5
by A verified traveler

Posted 27 Aug 2019
minusy brak wentylacji w łazience brak klimatyzacji nie przystosowany pokój do ilości osób płatny parking przy hotelu plusy smaczne jedzenie
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2019 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Feb 2019
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted 5 Mar 2018 on Hotels