Ratings based on 128 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
A beautifully designed property which fell short of expectations. Staff were difficult to deal with at times. Parking for my rental motorbike was limited to a tiny areas where all the other motorbikes are herded into a small area, resulting of course in incidental damage to all of them. I parked in another area where there were staff motorbikes, including those contraptions with sidecars, and they booted me (locked the cycle). I am NOT a fan of this hypocrisy where staff make things easy on themselves and have a double standard for others, as the place I parked would in no way interfere with anyone. Staff answer the phones only rarely if you need to call them. This caused us problems on 3 occasions. Gym is dysfunctional. One of the AC units in my condo was dysfunctional. The furniture was cheap and unacceptable. No trash cans were provided... only 2 tiny waste paper baskets which overflowed after just one meal, requiring us to take our trash up flights of stairs. The hill coming to the facility is steeper than any I've ever seen in my life. Not an issue, except when you book a van, which may sometimes refuse to come up there, as they bottom out on the paving. The price they charge for electricity is confiscatory. I practiced care in using the electricity but was still given a ridiculously high bill, the exact figure of which can't be quoted here because of expedia regs. Ditto cleaning fee. I'd never go again.
by A verified traveler
Posted 17 Aug 2024
Very spacious and lots of facilities.
by A verified traveler
Posted 14 Aug 2024
Excellent restaurant by pool. Fabulous helpful staff. Luxury apartment.
by A verified traveler
Posted 3 Aug 2024
We loved our stay here. Great management and communication. Very clean, high luxury and high quality apartment.
Great area and easy access to Kata and up to Karon via tuk tuk 5 min trip
by A verified traveler
Posted 7 Jul 2024
Awesome facilities
Great pool
Best of all staff were helpful and super friendly
Can’t wait tonreturn
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler
Posted 15 Jun 2024
by A verified traveler
Posted 18 May 2024
by A verified traveler
Posted 22 Mar 2024
Loved having our own pool and watching the sunsets. Staff were very friendly. Good location to the beaches or town. You just had to make sure your ride could make it up the hill.
by A verified traveler
Posted 9 Mar 2024
The property has a great scenic view, but that is as far as I would say was great about this place. Our encounter was horrible we checked into a Villa that had cockroaches, extremely dirty mattresses, dirty sheets, and a not so clean living space. We arrived late night and complained immediately about the issues but since the cleaning crew was done for the evening we made the best of it and received new blankets for the night. The issues were supposed to be solved the next day but only the mattress was addressed. After a subpar make believe cleaning service, we still had the same dead cockroaches , and dirty living space. We once again complained to management to no avail. The only reason why we didn’t checked out of the Property was due to the fact that every property we contacted and considered was booked for the week. This was an extremely disappointed experience.
