Ratings based on 330 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Napier
Posted 1 Nov 2024
Nice little place to stop, was great getting pool access as that allows you to use the pool when ever you want even after closing.
Comment from Hotel Management
28 Nov 2024 by Nee, Hotel Management
Dear Richard,Thank you very much for your valuable feedback.We have acknowledged all of your valuable feedback, and we shall share with all departments concerned for our further improvement accordingly.We thank you again for your good support to our hotel.Kind Regards,Management Team,
by A verified traveler from Kelowna
Posted 15 Apr 2024
Well located and convenient to beach, restaurants and shopping
Comment from Hotel Management
21 Apr 2024 by Management Team, Hotel Management
Dear Jonathan,We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our Hotel. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!"
by A verified traveler
Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by Management Team, Hotel Management
Dear Biljana, thank you so much for taking the time to share your wonderful review! We are delighted to hear that you had an excellent experience during your stay with us. It's truly rewarding to know that our efforts to provide exceptional service and a memorable stay have been successful.
by A verified traveler from MIDDLESEX
Posted 23 Dec 2023
Comment from Hotel Management
2 Jan 2024 by Nee, Hotel Management
Dear Valude guest's, thank you so much for taking the time to share your wonderful review! We are delighted to hear that you had an excellent experience during your stay with us. It's truly rewarding to know that our efforts to provide exceptional service and a memorable stay have been successful.
by A verified traveler
Posted 1 Dec 2023
I loved the bathroom,and that some rooms had outdoor showers. Staff was very friendly and helpful. Property was very pretty.
Comment from Hotel Management
5 Dec 2023 by Management Team, Hotel Management
Dear Susan,Thank you very much for take your time to give the good comment and of course we have keep this standard, with improve for more bester. we are looking forward to welcome you again.
by A verified traveler
Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
24 Oct 2023 by Nee, Hotel Management
Dear Deivids,Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations, and very hope to welcome you to our hotel again next holiday.Management Team,
by A verified traveler
Posted 13 Jun 2023 on Hotels
Comment from Hotel Management
18 Sep 2023 by Nee, Hotel Management
"Dear Valued Guests,Thank you very much for your valuable feedback.We have acknowledged all of your valuable feedback, and we shall share with all departments concerned for our further improvement accordingly.We thank you again for your good support to our hotel.Kind Regards,"
by A verified traveler
Posted 31 May 2023
Lovely hotel and staff. Rooms are a bit hit and miss. Some rooms can do with bit more airing other areas are under reno. Breakfast is fresh and sufficient variety. Would recommend Serene wing.
Comment from Hotel Management
18 Sep 2023 by Nee, Hotel Management
"Dear Daisy,Thank you very much for your valuable feedback.We have acknowledged all of your valuable feedback, and we shall share with all departments concerned for our further improvement accordingly.We thank you again for your good support to our hotel.Kind Regards,"
by A verified traveler
Posted 12 May 2023 on Hotels
Comment from Hotel Management
18 Sep 2023 by Nee, Hotel Management
"Dear Liliana,Thank you very much for your valuable feedback.We have acknowledged all of your valuable feedback, and we shall share with all departments concerned for our further improvement accordingly.We thank you again for your good support to our hotel.Kind Regards,"
by A verified traveler
Posted 12 May 2023 on Hotels
Comment from Hotel Management
18 Sep 2023 by Nee, Hotel Management
"Dear Robert,Thank you very much for your valuable feedback.We have acknowledged all of your valuable feedback, and we shall share with all departments concerned for our further improvement accordingly.We thank you again for your good support to our hotel.Kind Regards,"
