Ratings based on 128 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Property was not as adverised. Poor view from toom was mostly blocked by trees and the room was old and falling apart. The hotel was way overpriced for what it is and did not meet expectations.
by A verified traveler from Chilliwack
Posted 23 Oct 2024
Although some areas of the property could be refreshed, the unit we booked is still very nice and represents very good value relative to the rate we paid.
Also, our early checkin and late checkout may seem like a small thing, but it added immensely to our flight schedule and ease of travel. Without a late check out, it would’ve added several hours of what is already an extremely long day travelling back to Vancouver.
by A verified traveler
Posted 24 Jul 2024
Staff was friendly and the view from the room is outstanding
Comment from Hotel Management
24 Jul 2024 by Impiana Private Villas Kata Noi, Hotel Management
Dear Joji,Greetings from Impiana Private Villas Kata Noi!Thank you for your excellent review and perfect rating of 5 out of 5! We are thrilled to hear that you had a wonderful experience with us. Our team takes great pride in providing friendly and attentive service to ensure our guests feel welcome and well-cared for throughout their stay.We are delighted that you enjoyed the outstanding views from your room. At Impiana Private Villas Kata Noi, we strive to offer a serene and luxurious retreat with breathtaking vistas of Kata Noi Beach and the Andaman Sea.Your kind words about our staff and the view mean a lot to us. It was a pleasure hosting you, and we look forward to welcoming you back for another memorable stay in the near future.Kind Regards,General Manager Impiana Private Villas Kata Noi
by A verified traveler
Posted 26 Jun 2024
Beautiful property and very pleasant staff. No direct beach access but ten minutes from two very nice beaches. Cliff side sights are amazing, private pool was clean and wonderful after a very hot day. Minor fit and finish issues here and there and WhatsApp for communication is a bit of a hassle. Only two things Tythat stick out, the rest of the stay was wonderful. Thanks to them and the staff for a great week!
Comment from Hotel Management
27 Jun 2024 by Impiana Private Villas Kata Noi, Hotel Management
Dear Grady,Greetings from Impiana Private Villas Kata Noi!Thank you for the perfect rating and for sharing the highlights of your stay. We are glad to hear that you had a great week with us and you loved our nice property, the excellent service of our pleasant staff, the proximity to two lovely beaches, the amazing view, and the clean private pool.However, we regret that the communication system did not meet your expectations, yet, we appreciate your comment as it allows us to see the area that needs further focus to enhance our guests' experience.We welcome the opportunity to have you back for another enjoyable stay or even better.Kind Regards,General ManagerImpiana Private Villas Kata Noi
by A verified traveler
Posted 11 Jun 2024 on Hotels
Amazing view
We had reserved a grand villa with the pool for family of five . It was spacious , view was amazing
Staff was responsive.
Food in lobby restaurant and room service was good .
Comment from Hotel Management
11 Jun 2024 by Impiana Resort Kata Noi, Hotel Management
Dear Nazia,We are delighted to receive your perfect rating of 10! Thank you for choosing Impiana Private Villas Kata Noi for your family getaway and for sharing your wonderful experience. We truly appreciate the time you took to provide such positive feedback.Your compliments regarding the spacious grand villa, amazing view, and responsive staff are greatly valued. It's fantastic to hear that you enjoyed the food both in our lobby restaurant and through room service.We extend our heartfelt gratitude for your kind words and for acknowledging the efforts of our team. We assure you that we will continue to strive for excellence in providing top-notch service.We invite you to return for another exceptional experience with us. Rest assured, your next visit will be even more enjoyable.Warm Regards,General Manager
by A verified traveler
Posted 26 Mar 2024 on Hotels
Fantastic villa! Fantastic food in the restaurant and outstanding service! We will com back!
by A verified traveler
Posted 2 Dec 2023 on Hotels
by A verified traveler
Posted 26 Nov 2023
by A verified traveler
Posted 31 Aug 2023
Great stay, enjoyed my massive upgraded villa, staff was great and the view was amazing. My only complaint is that some things are lacking in maintenance, paricularly around the pool and lighting fixtures. Would stay again, though.
by A verified traveler
Posted 15 Apr 2023 on Hotels
