Ratings based on 396 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great option for a reasonable price
Posted 20 Aug 2024 on HotelsIt's a nice place with a lovely swimming pool. Varied options are included in the breakfast. It has a good location in Karon beach.
by A verified traveler
Posted 18 Aug 2024
The staff was very friendly and helpful. On the first night, they gave us a room that was very old as they didn’t have the room that we had booked. On the following day, they put us in a very nice room with an ocean view. The breakfast is quite poor on options, but survivable.
by A verified traveler
Fantastic!
Posted 15 Jun 2022 on HotelsBrilliant hotel and staff. Will go back again
Comment from Hotel Management
2 Jul 2022 by CRM, Hotel Management
Dear Alun,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Yours,
Maureen Arra Lloveras Barranta (Aya)
CRM
by A verified traveler from Newcastle, Australia
Posted 9 Jan 2020
Check in process was easy and fast, the staff were all very friendly during our entire 5 night stay.
The room was spacious & clean, bed was comfortable and the shower was hot.
I was told the entire resort was booked out during our stay, therefore picking a early breakfast time to avoid a large queue was needed.
My only issue is I have a disability and struggled to reach my room each time due to the amount of stairs and very steep ramps.
All in all totally recommend for able bodied people.
Comment from Hotel Management
16 Jan 2020 by CRM, Hotel Management
Dear guest,
Thank you very much for the great review! We are so honored by your feedback and we do have a great team here so thank you for the acknowledgement . I will definitely pass your comments down to our staff. Thank you and we hope to welcome you back again soon.
by A verified traveler
Posted 21 Nov 2019 on Hotels
by A verified traveler
Posted 7 Nov 2019
It was just satisfying every thing..very good view from the room.
Comment from Hotel Management
9 Nov 2019 by CRM, Hotel Management
Dear guest,
Many thanks for your kind words. We're delighted to know that you had satisfied stay with us. We all looking forward to welcoming you back in the near future.
Yours,
Maureen Arra Lloveras Barranta (Aya)
by A verified traveler from Tel Aviv
Posted 15 Oct 2019
An authentic, not flashy, nice hotel. A 5 minute walk to Karon beach with food and pharmacy on the way. The lagoon in front of the hotel is not for swimming. The sunset from floor 5 terrace is spectacular.
3 nice pools, close at 20:00.
Friendly, responsive staff. Clean rooms.
Breakfast is OK thou variation is limited.
1 minute walk to fantastic "Ann House" family restaurant. Quiet neighborhood.
Comment from Hotel Management
18 Oct 2019 by CRM, Hotel Management
Dear Raul,
Many thanks for your five star review and kind compliments. We look forward to welcoming you back again for a more pleasurable experience.
Maureen Arra Lloveras Barranta (Aya)
by A verified traveler from Sydney
Posted 10 Oct 2019 on Wotif
Couldn't fault it in any way. Would stay there again and again.
Comment from Hotel Management
18 Oct 2019 by CRM, Hotel Management
Dear guest,
Thank you very much for choosing to stay with us again again. We're pleased that you had a wonderful stay and eagerly await your return.
Yours,
Aya
by A verified traveler from Christchurch
Posted 4 Aug 2019
The hotel staff were friendly and helpful also clean, buffet breakfast was good selection, and having 3 pools was great, we had ocean view room that had lovely view, and the room was a good size. Seven 11 supermarket was a 5 minute walk and close to shops and night market on a Tuesday and Friday
Comment from Hotel Management
15 Aug 2019 by CRM, Hotel Management
Dear guest,
Thank you very much for sharing your feedback with your recent stay. We're happy to see that you had a enjoyed the room, breakfast pools and view. Your kind words towards to team are really appreciated. We're all glad to be of service and we look forward to welcoming you again in the future. Yours, Maureen Arra Lloveras Barranta (Aya)
by A verified traveler
Posted 15 Jul 2019
Staff very friendly. Enjoyed yhe option of 3 swimming pools. Grounds and room were spotless
Comment from Hotel Management
24 Jul 2019 by CRM, Hotel Management
Dear guest,
Thank you very much for choosing to stay with us and for your kind words towards the staff, pools and room. The tam and I look forward to welcoming you back on another occasion.
