Ratings based on 15 Verified Reviews
4.8 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Mar 2024
Excellent location on top of hill with a beautiful view of sea. Excellent property with a lovely pool for the family. Excellent and friendly staff. Easy to communicate with staff and they are very helpful.
Comment from Hotel Management
31 Mar 2024 by Thornchaya, Hotel Management
Thank you so much for your time to gave us review.We will keep a good memories of your visit of Baan Saint-Trope Villas .We hope to see you again .
by A verified traveler
Posted 25 Nov 2023
Very nice property and hospitality from the Management team was fantastic. They went out of their way to ensure our stay would be perfect in every way. However, the property is on the top of a very steep hill and you either have to drive or take a taxi every time you want to get back.
Comment from Hotel Management
29 Nov 2023 by Thornchaya, Hotel Management
Dear LawenceThank you so much to you and your family . We will keep a good memories of your visit to Baan Saint-Tropez Villas . We sincerely hope to see you again soon. Best regards
by A verified traveler
Posted 11 Jun 2023
Comment from Hotel Management
22 Jun 2023 by Baan Saint-Tropez, Hotel Management
Thank you so much.
by A verified traveler
Posted 8 Jun 2022 on Wotif
Host was Helpful with everything
Comment from Hotel Management
9 Jun 2022 by Thornchaya, Hotel Management
Dear Shadi
Thank you so much . We hope to see you again soon.
by A verified traveler
Prefect for rest and relax.
Posted 17 Dec 2019 on HotelsThe best owner ever. She is so friendly and helpful. She even text me during my trip and advise where else can we go. Super. Recommend to rent a bike or car to stay there.
Comment from Hotel Management
18 Dec 2019 by Thornchaya, Hotel Management
Thank you so much and hope to see you agin .
by A verified traveler from Hong Kong
Posted 27 Aug 2019
Had a terrible experience at this property, with what I would only describe as “highway robbery”. Totally unaware that electricity and water cost were NOT included as part of the package and have to pay on checkout. This is not mentioned upfront upon booking and you are required to sign a contract on checkin (not like you have a choice given is no refund). We stayed 6 nights and the electricity bill came out to be US$400. Mind you we were out on average 8 hours a day during our stay. So clearly a scam. Lesson learnt. Cleaning staff were very nice but the owner is clearly here to make a buck, which is ok but I do have a problem with robbery. Called the cops but they couldn’t resolve the problem but they were clearly sympathetic and they know the bill would be for a whole year in Phuket, not 6 nights. The owner will prob respond by saying we signed the contract - which she’s correct. So again it was my fault for getting scammed. I never write reviews in general because frankly don’t have time but this one clearly warrants one. Advice to you guys considering booking: go elsewhere, don’t waste your time, money and headache on dishonest people
Comment from Hotel Management
23 Nov 2019 by thornchaya, Hotel Management
I think the comments from our other customers answer themselves to this dishonest comment. all the sites in which the residence is proposed show that the electricity is not included in the rental price. This customer was informed many time that he should close aircond in the day time especialy when the doors are open and when he left out .But he was of course not care at all as he already thinking to escape the residence before paying the bill. Lucky that police can help us with such kind of people.
Every house has electric meter to show how many meter they used and we show this customer too.
by A verified traveler
Posted 28 Jun 2019
Comment from Hotel Management
1 Jul 2019 by Thornchaya, Hotel Management
Thank you so much and hope to see you again.
by A verified traveler
Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
8 Mar 2024 by thornchay, Hotel Management
Dear Sir/MadamThank you for your review . We hope to see you again soon.
by A verified traveler
Posted 31 Jul 2023 on Hotels
Comment from Hotel Management
5 Aug 2023 by thornchaya, Hotel Management
thank you so much .
by A verified traveler
Posted 25 Jul 2023
Very nice host, everything is clean and new. Very satisfied with the services (i.e. free laundry service and housing keeping everyday). Highly recommended.
Comment from Hotel Management
25 Jul 2023 by Baan Saint-Tropez Villas , Hotel Management
Thank you for taking the time to share your feedback. We hope to see you again.
