Ratings based on 968 Verified Reviews

4.2 out of 5
98% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Oct 2024
it was a really good experience. They even packed us some food when we had to checkout early in the morning.
Comment from Hotel Management
4 Oct 2024 by Annie, Hotel Management
Hi!Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!Best,Annie
4 out of 5
by A verified traveler

Posted 24 Sep 2024
I liked it was quiet and the staff helpful.
Comment from Hotel Management
25 Sep 2024 by Annie, Hotel Management
Hi, Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!Best,Annie
5 out of 5
by A verified traveler

Posted 15 Aug 2024
Street work challenged getting there
Comment from Hotel Management
19 Aug 2024 by Annie, Hotel Management
Hi!Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!Best,Annie
5 out of 5
by A verified traveler

Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Lena, Hotel Management
Hej Fredrik,Kul att se att du haft det bra hos oss, du är varmt välkommen tillbaka!Med vänliga hälsningarLena
2 out of 5
by A verified traveler

Posted 6 May 2024
expensive when compared to other competetive hotels near by same price
Comment from Hotel Management
8 May 2024 by Annie, Hotel Management
Hi, Thanks for sharing your hotel experience with us, it helps us improve and get even better at what we do. We’re sad to hear that you were not satisfied with price. We hope you will stay with us again soon and give us a chance to give you a better hotel stay.All the best,Annie
5 out of 5
by A verified traveler

Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
12 Sep 2023 by Annie, Hotel Management
Hej Marie!Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Vänliga hälsningarAnnie
3 out of 5
by A verified traveler

Posted 29 Apr 2023 on Hotels
Comment from Hotel Management
4 May 2023 by Annie, Hotel Management
Hej,Tack för ditt omdöme efter ditt besök hos oss. Hoppas att vi ses snart igen!Vänliga hälsningarAnnie
3 out of 5
by A verified traveler

Odd check in process.

Posted 4 Jul 2022 on Hotels
At check in you need to enter all your personal data on the phone again to book a breakfast time. And you do not get a time that works for you.
Comment from Hotel Management
7 Jul 2022 by Annie, Hotel Management
Hi, Thanks for your feedback on you recent stay with us. We are sorry for the extra job to book breakfast. We hope to see you soon again! Best, Annie
3 out of 5
by A verified traveler

Posted 16 Aug 2021 on Hotels
Comment from Hotel Management
30 Aug 2021 by Anki / Hotelmanager , Hotel Management
Tack för att du tagit dig tiden att ge oss denna recension. Välkommen åter till Karlstad och till oss.
5 out of 5
by A verified traveler

Posted 13 Aug 2021
Comment from Hotel Management
15 Jan 2022 by Scandic Karlstad City, Hotel Management
Tack att du tog dig tiden att lämna ett omdöme! Varmt välkommen tillbaka! Hälsningar Lena
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