Ratings based on 715 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Short stay
Posted 15 Jul 2024 on HotelsGood reasonably central location for Karlsruhe. Convenient underground parking. Trams run directly past hotel entrance and can be a bit noisy at night/ early morning as they pass, but this is to be expected in the location. Rooms and bathrooms clean and comfortable.
by A verified traveler
Avoid - waste of money
Posted 13 Jul 2024 on HotelsOur flight was delayed so we arrived 2 hour later. Midnight instead of 10pm. No one there to check us in, hotel locked and not answering the phone. Left us stranded in middle of night and had to pay extra for a hotel 30 mins away
by A verified traveler
Posted 28 Oct 2023
Good
by A verified traveler
Friendly and helpful
Posted 28 Sep 2023 on HotelsJust stayed in the room for short period but rooms were clean and reception very helpful. No bar available but local bars near hotel and everything is in walking distance.
by A verified traveler
Nothing "Ruhe" about this hotel
Posted 12 Sep 2023 on HotelsThis is the noisiest hotel I have ever stayed in. It is positioned at an extremely busy intersection, so even in a room on the 4th floor, the traffic and noise is considerable. The room resounds with the constant rumbling of the tram (Straßenbahn), which also screeches as it turns the corner. To make matters worse, there was construction in the building, which produced a symphony of drilling and pounding sounds beginning around 8am. Impossible even to have a phone conversation. I stayed here for 6 days and was quite actually exhausted from the lack of sleep.
I took note of the hotel manager yelling at the housecleaning staff about not working fast enough (the man didn't even stop his berating as I walked by).
Others have mentioned the breakfast, which is decent. The staff in the breakfast area were always friendly, and if anything needed to be replenished, they were happy to do so.
by A verified traveler
Posted 25 Jun 2023
I didn't like the tramway noise.
by A verified traveler
Posted 2 May 2023
by A verified traveler
Posted 11 Oct 2021
Checking in was a problem because the automat did not issue my bill. Since I had not noted the room number, I had to phone. The immediate service was good. I was issued a new room number and key but it took 3 contact attempts before my invoice was emailed 2 weeks later. Room pleasant, with kettle. Covid test kit in room.
by A verified traveler
It was ok
Posted 27 Nov 2020 on Hotelsby A verified traveler
Posted 11 Aug 2020 on Hotels
