Ratings based on 60 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2023
dobrá poloha, velmi milý a vstřícný personál, dobře vybavený pokoj
by A verified traveler
Great Stay good location and facilities
Posted 22 Nov 2023 on HotelsOur room was large and comfortable with a good view of the town. The sauna and pool were nice, staff was friendly and helpful. A great stay and a good value. Location is perfect.
My only complaint is there were often no towels available when I went to sauna. It is uncomfortable to sit in a sauna in a woman's bathingsuit without a towel. I understand where some people take too many of the towels especially large ones. Maybe just more small towels for the sauna.
by A verified traveler from New York
Posted 7 Oct 2019
Friendly staff amenities nice rooms good food.Right in the center of the town. Weary good Spa. Pool Gym.
by A verified traveler
Posted 6 Aug 2018
Nice hotel in the centrum. The rooms are excellent, breakfast also. The fitness center is poor, the mood of the staff is various.
Comment from Hotel Management
12 Aug 2018 by A. Rauova, Hotel Management
Dear guest, we would like to thank you for choosing hotel Olympia and for your feedback. We certainly take your comment into account. We are looking forward to meet you again in our Hotel Olympia. With best regards Management
by A verified traveler
Posted 27 Apr 2018 on Hotels
It was amazing
Comment from Hotel Management
7 May 2018 by A. Rauova, Hotel Management
Dear Guest,
thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hotel Management
Recommended
for Everyoneby A verified traveler
Good location , in city centre
Posted 23 Oct 2017
Pros: Location, clean .
Cons: None
Location: Location very good in city centre , near everything
Fabulous, hotel room and dinning room , nice staff at reception.
Recommended
for Familiesby A verified traveler from Manalapan, NJ
Magical Place to Visit
Posted 23 Aug 2017
Pros: The hotel was great overall. We were really happy there.
Cons: They should install some sort of bath tub enclosure as well as a shelf to put soaps/shampoos.
Location: The location is perfect! Right in the center of it all with beautiful views. Nearby are tons of spas, restaurants & wondrous architecture.
This was our first time to Karlovy Vary. It truly is set in a fairy tale like setting. Absolutely gorgeous town. Definitely a must see to believe place. The hotel was really charming. Had the feel of the magical city that surrounds it with modern amenities. The room was big & beautifully designed. Bathroom even had a bidet! The view was outstanding. The only negative i would say is that the bed & pillows were a bit lumpy but not enough to cause a lot of discomfort. Also, the bathtub had NO shower curtain or doors to enclose the tub. All there they had was narrow glass wall about 24" wide where the sink & tub plumbing are. The rest is completely opened. This created a lot of water on the floor while showering as well as a draft. Not sure if this is a European thing or simply a design over-sight. We stayed at other hotels in our European countries but they all had normal bathtub enclosures. The bathroom was gorgeous so we didn't care that much about this issue. The hotels restaurant was beautiful too & great food. I would highly recommend this hotel to anyone that wants to visit Karlovy Vary. Its central to the entire resort town! We didnt really experience their medical & spa services except for a nice Thai massage which was nice. The pool on the top floor was spectacular with a nice balcony overlooking the city!
by Donald
Posted 14 Aug 2017 on Hotels
Great location, very nice room, great customer service. But, food was OK, robs provided were too small, tried to purchase umbrella as stated in info guide, but none were available, purchased one in the city square.
Recommended
for Everyoneby A verified traveler
IT IS A FANTASTIC SMALL NEAT HOTEL
Posted 27 Oct 2016
Location: LOCATION IS GREAT NEAR EVERYTHING===SHOPPING,THE GEYSER,MINERAL WATERS
THE DIANA LIFT, RICHMOND PARK AND MORE.
SERVICE IS GREAT
THE BREAKFAST IS VERY NICE.
VERY UNDERSTANDING FRONT DESK----- LATE CHECK OUT
EXTRA PILLOW,TOWELS.
VERY RELAXING AND PLEASANT.
by A verified traveler from New York
very disappointing experiance
Posted 11 Jul 2016
Pros: Great location and clean rooms
Great Free WIFI
Cons: Staff that speak English
A SPA should have a warmed pool and staff
Orange juice that is diluted and tastes like water is not juice
Location: Great location, 3 minutes from the POP hotel to go to the lookout
In the middle of all town close to everthing
We arrived at the hotel around 4PM, the staff don't speak English so they are not that helpful.
The SPA:
The SPA is open until 8PM but there is no staff to give you any kind of treatment. So we said at least we will enjoy the pool - the pool was freezing cold, we wanted to order SPA treatment for the next day but the guy said that there is no need to order just come at 8am. We came and the only available treatments were for after 13:00......
The Rooms:
The room was nice but there was a festival outside with a lot of noise so we had to close the window and the AC was not working our window was shacking from the noise. When we called the front desk they said that there are no available rooms.
We came for a three day - two nights for a relaxing vacation and it did not start on the right foot. We called expedia to cancel and only then did they find two alternative rooms for us one that they told will have noise it the morning from construction and the other still had the same problem with the noise. We stayed in the room and checked out the next day.
The staff did not even apologize they just ignored us once we decided to cut our vacation short
Expedia customer service were great.
