Ratings based on 23 Verified Reviews

3.7 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Jun 2024 on Orbitz
There were more than 5 spiders in that room and we had to spend the night chasing them.
4 out of 5
by A verified traveler

Posted 28 Dec 2023
I liked everything except for the fact that the menu does not give many options.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2023 on Hotels
3 out of 5
by A verified traveler

Posted 17 Feb 2023
Staff are very friendly and helpful. Rooms are spacious and have air conditioning that works. A Fridge in the room was quite handy. Lovely shower cubicles. Mosquito repellant spray in the restaurant for dinners was exceptional. Food was a hit and miss and also expensive for the quality. Disappointed with bath towels in the room, stained, old and, unpleasant. A good clear out of these is required by the Housekeeping team.
Comment from Hotel Management
21 Mar 2023 by Chido, Hotel Management
Thank you so much Trudy for your feedback, I am glad that you enjoyed your stay with us. My apologies our restaurant and bathroom experience did not meet your expectations, we will work on these areas so that the next time you come you will have a much more enjoyable stay. Thank you for staying with us and we look forward to hosting you soon.
3 out of 5
by A verified traveler

Posted 3 Jan 2023
The staff were very helpful and accommodating but overall there needs to be a big change as it felt like a motel to me and not a resort as the name suggests.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2022
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2022
4 out of 5
by A verified traveler

Posted 3 May 2022 on Orbitz
Proximity to the Lake with a very good view
Comment from Hotel Management
12 May 2022 by Melissa, Hotel Management
Dear Alois Thank you very much for the wonderful review of our property, we truly appreciate the positive feedback. We look forward to hosting you again.