Ratings based on 29 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2023 on Hotels
Was a nice hotel but the towel situation was weird. Super old towels in the rooms, and no towels at the pool.
by A verified traveler
Posted 26 Apr 2023 on Hotels
by A verified traveler
New hotel
Posted 14 Dec 2018 on HotelsNice hotel as it is new hotel.
However surrounding has nothing.
Comment from Hotel Management
30 Aug 2019 by FOM, Hotel Management
Dear Valued Guest,
Warmest Greeting from Novotel Karawang,
Thank you for the review and feedback for our Hotel. We will forward your feedback to our team, so we can improve our service to our guest. And we will always look forward to welcoming you back to our Hotel.
Afif Khoiri
General Manager
by A verified traveler from Seoul
Posted 28 Sep 2024
Comment from Hotel Management
25 Nov 2024 by Fika Koyong , Hotel Management
Dear Mr. SeongminThank you for taking the time to tell us about your experience at the Novotel Karawang. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fika Koyong General Manager
by A verified traveler
Posted 15 Sep 2024 on Hotels
by A verified traveler from Seoul
Posted 8 Sep 2024
Shower booth and toilet is too stinky. I have never slept this kind of dirty hotel.
Fan and air conditioner is too loud and noisy it make me cannot sleep at all.
Worker's are very kind.
by A verified traveler
Posted 24 Jun 2024 on Hotels
by A verified traveler
Posted 18 Sep 2023
Cukup baik.
by A verified traveler
Posted 28 Aug 2023
Good for me.
by A verified traveler from Kobe
Posted 15 Jun 2023
Used for biz trip. Satisfied the staff help.
