Ratings based on 57 Verified Reviews
4.8 Room cleanliness
4.0 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from granada hills
Posted 2 May 2024
Comment from Hotel Management
20 Jun 2024 by カスタマーサポート, Hotel Management
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。 今後はお客様にご満足いただける様、努力してまいります。 またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
2 Apr 2024 by Hotel Customer Support, Hotel Management
Thank you very much for choosing our hotel.We also thank you for choosing our hotel for your trip.We are very pleased that you enjoyed your hotel stay with us.We will make every effort to make your stay with us as pleasant as possible, and we look forward to your continued patronage.
by A verified traveler from Sasebo
Posted 5 Oct 2022 on Orbitz
There is 4 parking spots on the property, but they aren't for guests? I parked in one of the three open and was called to move my car because it was the owner's spot. I was told to take it to paid parking.
Room was amazing however. Water pressure in the shower was great.
Comment from Hotel Management
8 Oct 2022 by Customer Support, Hotel Management
Thank you very much for staying at our hotel.We would also like to thank you again for choosing our hotel out of many hotels. As we do not have our own parking lot, we ask our guests to use coin-operated parking. We apologize for the lack of information. Thank you for your continued patronage.
by A verified traveler
10/10 would recommend
Posted 4 Aug 2020 on HotelsGreat stay, incredibly comfortable and luxurious room for ¥5,000/person/night for our group. Great location as well.
by A verified traveler
Posted 25 May 2020
by A verified traveler
Do not book if you can't read Japanese.
Posted 11 Dec 2019 on HotelsDid not get the prior notice from Hotels.com that we need two set of code, one to enter the building and other to checkin. I didnt get the mail for code or probably it sunk in junkmail. So we freezing outside the bldg for 30min until Hotels.com staff contact the concierge. And anothe half hour reaching our friend who can speak Japanese to contact the concierge for checkin code. The room is clean and cozy but almost everything controlled by fully Japanese control panel. There's a translated manual in the tablet but still very difficult to understand. Hence, if you can't read and speak Japanese do.avoid booking this hotel.
by A verified traveler from Tokyo
Posted 28 Oct 2019
They had an automated check in system that basically did not work. Fortunately, my son speaks fluent Japanese and was able to ring the people to gain access. After a 20-minute phone conversation we were finally able to email them copies of our passports before they would open the doors.
After trying to use their online system for about 10 minutes it took about 35 minutes in total to check in. This is not a suitable place for non Japanese speaking people
by A verified traveler
Posted 28 May 2019
by A verified traveler
予想以上
Posted 4 Sep 2024 on Hotels 4人で宿泊可能な部屋を1人で使用。チェックインシステムは少々戸惑ったが、部屋は清潔で快適に過ごせた。他の部屋の宿泊がなかったのか、夜は静か。キッチン、食器、洗濯機、USBポートも備えられている。唐津駅からも近くJRや昭和バスの路線利用も便利。コストパフォーマンスの良い宿でした。
Comment from Hotel Management
6 Sep 2024 by カスタマーサポート池田, Hotel Management
この度は当ホテルをご利用いただき誠に有難うございます。今後もお客様にご満足して頂けますよう、努力して参ります。またのお越しを心よりお待ちしております。
by A verified traveler
Posted 30 Aug 2024
新しいから綺麗です。連泊の場合清掃が入らないこと、フロントが不在など、既存のホテルとの違いはありますが、お手頃価格で不自由もなく良かったです。備品の欠品など、不明な点はチャットですぐに対応してくれました。
Comment from Hotel Management
6 Sep 2024 by カスタマーサポート池田, Hotel Management
この度は当ホテルをご利用いただき誠に有難うございます。今後もお客様にご満足して頂けますよう、努力して参ります。またのお越しを心よりお待ちしております。
