Ratings based on 8 Verified Reviews

4.1 out of 5
75% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

So-so

Posted 11 Sep 2018 on Hotels
This is a unique place - right inside the water palace - but it is in need of some improvements. Our room (pool villa) smelled a little moldy and things seemed a bit dated. We paid extra for the "free breakfast" option but had a very aggressive server at the restaurant insist that we had to pay. This dispute was eventually settled by management but it was a strange experience and quite uncomfortable. I do not think i would return or suggest this place to friends and family but if you really want the experience of staying inside the water palace a single night should suffice. The restaurant is good and the water palace really is beautiful as is the rest of Eastern Bali.
4 out of 5
by A verified traveler

Posted 10 Jun 2018
Nice Hotel to live the experience of visiting the water palace at Tirta Gangga
Comment from Hotel Management
9 Jul 2018 by Haryo, Hotel Management
Dear Sir / Madam, Thank you for stay with us and see you next time. Regards, Haryo.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Regal experience.

Posted 6 Mar 2018 on Hotels
Amazing location. Great staff. Excellent chef. Fresh water swimming pools are a delight ! Will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Unforgettable stay inside the Water Palace

Posted 22 Jul 2016
Pros: The location (right inside Tirta Gangga), the pool, the staff, the food.
Cons: Room is a bit dark for reading.
We arrived during the evening when the water palace was past opening hours. We walked through the garden and pools which are beautiful even at night. We were warmly welcomed and the check-in was smooth and easy. There are only 5 rooms so the private pool is never crowded. You can swim at night if the weather is good. The staff service both the hotel guests and the restaurant. They always greet you with a smile and the service is always excellent. We stayed 4 nights and have almost every meal in the restaurant. We have tried the Western and the local menu which are both very good. I find the price is very reasonable as well. It's an unforgettable and unique experience to have breakfast or dinner here when the water palace is closed. You feel like a royalty to enjoy the meal and have the whole palace to yourself. The room feels like a small cottage with an open-air bathroom. The staff kept our room clean and tidy several times a day or whenever we left the room. There is no TV in the room but Wifi works great. It's a bit dark to read in the room and I wish they can install more lights to make it brighter. The hotel provides many tour and excursion options or you can just walk around the rice fields near the hotel. We visited Pura Lempuyang and Ujung Palace with a guide. But it's also ok to just hire a driver. Overall, we love staying here and even love eating at the restaurant more. I highly recommend this hidden gem when visiting East Bali.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2019
2 out of 5
by Mélissa

This traveler left a rating score only Posted 26 May 2017 on Hotels
5 out of 5
by robert from Almere

Prachtig intiem hotel

Posted 28 Nov 2015 on Hotels
Prachtig hotel gelegen in een oud water paleis. Klein aantal kamers/villa's waardoor het geheel heel intiem aandoet Inclusief massage en separaat zwembad. Met een prive buitenbadkamer, badderen onder de sterrenhemel
5 out of 5
by Franz from Österreich

Traumhafte Lage mitten im Wasserpalast

Posted 9 Oct 2015 on Hotels
Wir hatten die Poolvilla, die allein direkt am Pool gelegen ist. Einrichtung zwar schon etwas in die Jahre gekommen aber völlig ok und sehr sauber. Restaurant mit Blick auf den wasserpalast sehr empfehlenswert. Essen war ausgezeichnet.
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