Ratings based on 102 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Your own bungalow in beautiful gardens with a swimming pool, beach, and excellent restaurant. Quiet and peaceful. Great for families with children. Write the hotel for transport from the airport.
Comment from Hotel Management
27 May 2024 by audie, Hotel Management
Thank you for positive reviews and also thank you for become our repeated guest, hope we meet again soon
by A verified traveler
Great!
Posted 21 Aug 2023 on HotelsFantastic location, love the pasta straws instead of plastic, great food and lovely rooms...
Comment from Hotel Management
1 Oct 2023 by audie, Hotel Management
Thank you for your time to write positive review and we hope you can stay with us again
by A verified traveler from Las Vegas
Posted 10 Aug 2023
Wonderful gateway
Comment from Hotel Management
1 Oct 2023 by audie, Hotel Management
Thank you and hope you stay with us again
by A verified traveler
Felt like staying in a farm
Posted 23 Jul 2023 on HotelsThe good - Location. Right next to the beach. Easy access for swimming and good snorkelling. Free sunbeds available for guests.
Dinner food and cocktails were decent.
The not so good - Dated cottages with doors that don't close properly. Lizards, ants and other bugs inside the room and bathroom.
Farm animals held next to the cottages. We were awoken at 5am each morning by roosters crowing and other animal noises.
Overall poor noise isolation inside the acommodation. Loud noise from surrounding palm trees hitting the roof due to wind.
Overall we did not have a good night sleep a single night and felt tired throughout the stay.
Breakfast below average with half of the food cold.
Few nice staff members but mostly apathetic. We had nicer service in other hotels in Bali.
Adds 15% service charge to any food or drinks you buy. Service charge is common in Bali but this is the highest we've seen for frankly mediocre service.
Expected more for €110 per night. Wish we had payed a bit extra for a 5 star acommodation instead.
by A verified traveler
Posted 5 Jul 2023
This property is the best location right on the beach where we snorkelled and saw turtles, coral and heaps of fish without catching a boat. A couple of the staff took us via motorcycle to sunset point in Amed. Truely beautiful. Thanks for your Bali hospitality.
by A verified traveler
Posted 8 Jun 2023
Great staff and a beautiful facility. They treat you like family.
Comment from Hotel Management
17 Jun 2023 by Audie, Hotel Management
Thank you
by A verified traveler
Posted 22 Dec 2022
A beautiful place to relax. The staff treated me like family
Comment from Hotel Management
1 Jan 2023 by Audie, Hotel Management
Thank you Mr. Thomas, and hope you can stay again with us next time. Happy new year
by A verified traveler
Unpleasant Stay
Posted 14 Apr 2022 on HotelsThe room had dim lighting and seemed quite old. There was a very strong pig dung smell which made our stay very unpleasant. There wasn't much choice for breakfast too. Housekeeping is only available upon request.
Comment from Hotel Management
28 Apr 2022 by audie, Hotel Management
Thank you for your review and we apologize if your stay is unpleasant. We notice your positive input and we will do our best to make the next guest happy
by A verified traveler
Posted 2 Feb 2022
Stayed a night with family and with the current condition, I understand that there will be lack of service, however, they are trying their best to fulfilled what we needed. I genuinely thank you for that and we indeed had a nice stay.
Comment from Hotel Management
8 Feb 2022 by I Made Audie, Hotel Management
Thank you for staying with us and also thank you for your understanding our current situation, however we still sty our best to give our best service for our clients. Hope to see you again next time.
by A verified traveler
Dua malam di amed
Posted 29 Dec 2020 on HotelsVila yg sangat nyaman dan bersih, utk kamar type family room cukup luas utk kami berlima .
Pantainya sangat bersih dan tenang.
Comment from Hotel Management
30 Dec 2020 by Made Audie , Hotel Management
Terima kasih sudah tinggal ditempat kami dan terima kasih juga sudah bersedia meluangkan waktu menulis review ini. Mudah2an Ibu sekeluarga dalam keadaan sehat dan bisa menginap lagi di Hidden Paradise Cottages
