Ratings based on 994 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
We stayed at The ISO before & had a great experience then, so we booked it for our recent vacation. We stayed 8 nights & had the best room in the hotel, which was oceanfront. Because we spend so much time away from our room, we don’t book overly expensive hotels. We prefer to spend our vacation funds on dining, excursions, visiting parks, etc. The ISO fits our budget & offers what we need. The best part of this hotel is the location & the fact that you are steps from the beach. Each morning we got to see the beautiful sunrise & we looked for shells on the beach. We also saw turtles from our balcony! This is the most affordable oceanfront hotel on Kauai. If you need extra amenities, lots of staff, housekeeping daily, room service, etc, then you may prefer to stay elsewhere. The only issue I have with this hotel is the $30 daily resort fee. If it was $15, I think that would be a more realistic fee.
Overall, we were happy with the room, the staff, the grounds, the breakfast options, fridge in the room, coffee pot in the room, bed, location, etc.
We will stay here again on our next visit to Kauai!
by A verified traveler
Posted 3 Nov 2024
by A verified traveler from Honolulu
Posted 31 Oct 2024
by A verified traveler
Posted 26 Oct 2024
Stunning views great service and extremely convenient and affordable
by A verified traveler
Posted 24 Oct 2024
The rooms are dated and need upgrading- the grounds and view are beautiful
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 18 Oct 2024
It has a surprising ocean view
by A verified traveler
Posted 18 Oct 2024
If you’re looking for a Hilton or some upscale hotel this isn’t it, but it’s still very nice. We had a large room with a balcony that opened up to an ocean front view (I believe all rooms have this). When you pull up it has more of a motel feel but the room was actually very nice, spacious and had a cozy island feel. It was easy to control the temp in the room and they were able to accommodate a pack and play for my baby which I really appreciated. Free breakfast is offered daily and you can walk across the street to Safeway, the drugstore, starbucks and other shops. It’s also walking distance from some local spots which was hugely convenient for us and we loved having the boardwalk from the beach to the Sheraton Hotel right next to us because we were attending a wedding there just a walk away. We would definitely stay here again.
by A verified traveler
Posted 14 Oct 2024
by A verified traveler
Posted 14 Oct 2024
Property is dated. AC was not working properly during my stay. Room was ok. Clean. But very basic. Small refrigerator. No wine glasses or any basic utensils. Breakfast was a joke, consists of fruit cups if any and apples No hot foods. No fresh baked goods. They could do better than this but they’ll probably raise their prices significantly if they do.
