Ratings based on 1,084 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Liked that it was close to the beach and bike trail, that the hotel had complimentary bikes available. Would have like to have had a microwave in the room or at least in our building. Had to go to the laundry room in a different building to use the microwave.
Comment from Hotel Management
22 Nov 2024 by Dale, Hotel Management
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service, we hope that you had a beautiful time on the island and will keep us in mind on your next trip.
by A verified traveler
Posted 19 Nov 2024
Great hotel, right on the beach. Two swimming pools never too busy, plus a hot tub. Beautiful property. Convenient having a restaurant on site and easy parking.
Comment from Hotel Management
20 Nov 2024 by Dale, Hotel Management
We are delighted that you enjoyed it and we hope to welcome you back again in the future!
by A verified traveler
Posted 19 Nov 2024
My stay at Kauai Shores was everything I needed. The room was clean and looked after every day. The staff was wonderful, polite and free valet service was an additional plus!
Steps away from the beach and an additional lagoon area with beautiful landscaping. They also have free daily yoga on the lawn, weather permitting.
Location was also ideal, close to the airport and midway between the North and South parts of the island. And steps away from the Coconut Market!
Having the Lava Lava Club at this location was convenient and dining with toes in the sand was fun! I even enjoyed watching the chickens!
Overall I had a lovely vacation and would definitely book here again.
Comment from Hotel Management
19 Nov 2024 by Dale, Hotel Management
We are delighted that you enjoyed it and we hope to welcome you back again in the future!
by A verified traveler
Posted 17 Nov 2024
The property was basic and clean. We were only there one day. Staff at the dining service was excellent and food was average.
Comment from Hotel Management
18 Nov 2024 by Customer Satisfaction, Hotel Management
Mahalo for your comments. We do hope to see you back real soon.
by A verified traveler
Posted 15 Nov 2024
Very beautiful, just wish the ground floor rooms had a light curtain on top of the black out curtain so i could let some light in during the day. Sadly, I had to keep the curtains closed as people were always walking by outside.
Comment from Hotel Management
15 Nov 2024 by Dale, Hotel Management
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service and we hope that you had a beautiful time on the island.
by A verified traveler
Posted 15 Nov 2024
Great stay, recommended. Only issue is limited parking
Comment from Hotel Management
15 Nov 2024 by Dale, Hotel Management
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service, we hope that you had a beautiful time on the island and will keep us in mind on your next trip.
by A verified traveler
Posted 13 Nov 2024
Kauai Shores resort was awesome
Comment from Hotel Management
14 Nov 2024 by Dale, Hotel Management
We are delighted that you enjoyed it and we hope to welcome you back again in the future!
by A verified traveler
Posted 12 Nov 2024
Nice view, a little busy with the restaurant for outside guest, but beautiful grounds, good place to hangout and have drink.
Comment from Hotel Management
12 Nov 2024 by Customer Satisfaction Team , Hotel Management
Mahalo for your feedback! We are happy to read you had a pleasant stay and took advantage of our amenities. We hope to welcome you back again in the future!
by A verified traveler
Posted 12 Nov 2024
Nice ocean view
Comment from Hotel Management
12 Nov 2024 by Customer Satisfaction Team , Hotel Management
Mahalo for your feedback!
by A verified traveler
Posted 11 Nov 2024
Was given a handicap room for some reason. So shower situation was not good and did not have a closet. Not able to hang up our clothes. I would assume the normal rooms are much better. Other than that, place was very enjoyable. The valet crew was great. Enjoyed speaking with them every day about football.
Comment from Hotel Management
12 Nov 2024 by Customer Service Team, Hotel Management
Mahalo for your feedback! We are sorry that you were unhappy with your room and will share your feedback with our team. Should you return, please contact us and we will ensure that this experience is not repeated. We hope to welcome you back again in the future.
