Ratings based on 971 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
22 Nov 2024 by 飯店管理人員, Hotel Management
親愛的旅客 Kong ，您好： 誠摯地感謝您選擇宮賞藝術大飯店作為您的首選住宿，並撥冗與我們分享您的住宿體驗，這是我們的榮幸。未來我們也將持續致力於提供良好的住宿品質與真摯用心的服務來感動每位旅客。期盼在不久的將來，能有榮幸再次為您服務。 敬祝 平安健康宮賞藝術大飯店 敬上
by A verified traveler
Posted 9 Nov 2024
很好
Comment from Hotel Management
15 Nov 2024 by 飯店管理人員, Hotel Management
親愛的旅客 man，您好： 誠摯地感謝您選擇宮賞藝術大飯店作為您的首選住宿，並撥冗與我們分享您的住宿體驗，這是我們的榮幸。未來我們也將持續致力於提供良好的住宿品質與真摯用心的服務來感動每位旅客。期盼在不久的將來，能有榮幸再次為您服務。 敬祝 平安健康宮賞藝術大飯店 敬上
by A verified traveler
Posted 19 Oct 2024
The rooms in this hotel are very large and provide lots of space for young children to play. The 3rd floor has laundry and 3 play areas for children (art/free play, sand box, and ball pit). In addition there are also some rides and toy capsule machines. Due to a recent typhoon, our original room was not available so we had to be upgraded to the rooms available. We were advised that there was free breakfast included for our entire booking but the following morning, we were told only one room out of 2 would receive breakfast. We had to wait for the manager to come in the afternoon to rectify the situation. Then our entire booking party was able to enjoy breakfast together for rest of the week. One inconvenience for a family was there is no available microwave to use. The front desk said if we need to microwave to warm up food, we could bring it to them and ask for help.
Comment from Hotel Management
25 Oct 2024 by 飯店管理人員, Hotel Management
Dear ,JeanyWarmest greetings from Kung Shang Design Hotel. Thank you for staying with us and appreciate the feedback. We look forward to serving you again during your next arrival.Sincerely yours,Kung Shang Design Hotel
by A verified traveler
Posted 17 Oct 2024
Friendly staff members make overall experience pleasant and inviting
Comment from Hotel Management
18 Oct 2024 by 飯店管理人員, Hotel Management
Dear ,David Warmest greetings from Kung Shang Design Hotel. Thank you for staying with us and appreciate the feedback. We look forward to serving you again during your next arrival.Sincerely yours,Kung Shang Design Hotel
by A verified traveler
Posted 5 Oct 2024
Comfortable, great location
Comment from Hotel Management
11 Oct 2024 by 飯店管理人員, Hotel Management
Dear ,Alan Warmest greetings from Kung Shang Design Hotel. Thank you for staying with us and appreciate the feedback. We look forward to serving you again during your next arrival.Sincerely yours,Kung Shang Design Hotel
by A verified traveler
Posted 28 Sep 2024
Staff very friendly
Free afternoon coffee which did not know included
Family friendly
Roads around are not great for baby strollers, note
Kids play areas good
Slight smell in some parts of the hotel, including the room
Comment from Hotel Management
5 Oct 2024 by 飯店管理人員, Hotel Management
Dear ,BenWarmest greetings from Kung Shang Design Hotel. Thank you for staying with us and appreciate the feedback. We strive to provide comfortable and attentive service to our valuable guests. Therefore, we would discuss with the concerned department to improve our guest experience. We look forward to serving you again during your next arrival.Sincerely yours,Kung Shang Design Hotel
by A verified traveler
Posted 23 Sep 2024
The room is very humid even when I turned on the dehumid. I would’ve pay extra for a better hotel. The room
ac is only blaster in one spot toward the sofa area
Comment from Hotel Management
27 Sep 2024 by 飯店管理人員, Hotel Management
Dear ,Wen JingWarmest greetings from Kung Shang Design Hotel. Thank you for staying with us and appreciate the feedback. We strive to provide comfortable and attentive service to our valuable guests. Therefore, we would discuss with the concerned department to improve our guest experience. We look forward to serving you again during your next arrival.Sincerely yours,Kung Shang Design Hotel
by A verified traveler from Oneida
Posted 13 Sep 2024
Very nice room. Upscale bathroom. Excellent staff. Very nice breakfast buffet.
Comment from Hotel Management
20 Sep 2024 by 飯店管理人員, Hotel Management
Dear ,DanielWarmest greetings from Kung Shang Design Hotel. Thank you for staying with us and appreciate the feedback. We look forward to serving you again during your next arrival.Sincerely yours,Kung Shang Design Hotel
by A verified traveler
Posted 6 Sep 2024
Nil
Comment from Hotel Management
13 Sep 2024 by 飯店管理人員, Hotel Management
Dear ,Sau kuang Warmest greetings from Kung Shang Design Hotel. Thank you for staying with us and appreciate the feedback. We look forward to serving you again during your next arrival.Sincerely yours,Kung Shang Design Hotel
by A verified traveler
Posted 26 Aug 2024
The hotel is very dirty, there’s mold under the sink and on the ceiling. There’s a smell on the floor hallway and room. The bed sheet has a yellow stain that looks like pee stain. We have pictures for proof. Overall, the quality and cleanliness is very bad, we do not recommend this hotel to anyone and would not come back.
Comment from Hotel Management
30 Aug 2024 by 飯店管理人員, Hotel Management
Dear ,Rui Warmest greetings from Kung Shang Design Hotel. Thank you for staying with us and appreciate the feedback. We strive to provide comfortable and attentive service to our valuable guests. Therefore, we would discuss with the concerned department to improve our guest experience. We look forward to serving you again during your next arrival.Sincerely yours,Kung Shang Design Hotel
