Ratings based on 87 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
It’s very clean!
by A verified traveler
Posted 19 Jul 2023 on Hotels
by A verified traveler
Posted 3 Feb 2023 on Hotels
Comment from Hotel Management
4 Feb 2023 by 蔡岳運 總經理, Hotel Management
親愛的顧客，您好！非常感謝您提供反饋並給予我們良好的評價，我們很高興您此次享受到愉快的住宿體驗，您的肯定將會是我們進步的動力。我們衷心的期望不久的將來，您能再次入住我們的酒店，讓我們再次為您服務。祝您順心愉快蔡岳運總經理
by A verified traveler
Posted 24 Dec 2022
by A verified traveler
Posted 21 Jul 2022 on Hotels
by A verified traveler from San Francisco
Posted 10 Jan 2022 on Orbitz
Great location. Friendly and helpful staff. However, the staff failed to enforce pandemic prevention regulations, allowing guests to use the lobby without masks. In addition, the housekeeping staff failed to do basic cleaning, like sweeping hardwood floors. The room, in the highest price category, is a bizarrely laid out L-shape, with a pointless hallway entrance, and a bathtub that makes the bathroom gigantic and the bed area tiny. Bad design choices throughout. At this price point in this market, it should be much better than it is.
Comment from Hotel Management
10 Feb 2022 by Mike Tsai, General Manager, Hotel Management
Dear Mr. Michael,
Thank you for your review of our hotel.
I would like to apologize to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
Thank you for staying at the Holiday Inn Express Kaohsiung Love River and we hope you choose to stay with us again whenever your travel needs bring you back to Kaohsiung City.
Sincerely,
by A verified traveler
Posted 5 Jan 2022 on Hotels
by A verified traveler
Posted 17 Oct 2021 on Hotels
by A verified traveler
Posted 26 Aug 2024
by A verified traveler
Posted 10 Aug 2024 on Hotels
