Ratings based on 933 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Traveled with family and stayed for two nights. The hotel is conveniently located with a 7-eleven next door. It appears to be an old building converted into a hotel. Upon entry, one can smell a strong and unpleasant air. The room itself is ok. But the comforter had a stein on it and the mattress felt old. The AC wasn't controllable and was kept at around 21 c overnight. Some staff members were friendly and helpful. Overall, I think it's a 3 star hotel at most.
Comment from Hotel Management
20 Nov 2024 by 飯店管理人員, Hotel Management
Dear , I-Ting Thank you for taking the time to write the review. We strive to provide comfortable and attentive service to our valuable guests. Therefore, we would discuss with the concerned department to improve our guest experience. We look forward to serving you again during your next arrival.Sincerely yours, Harbour 10 Hotel
by A verified traveler
Posted 12 Nov 2024
it appears to be one of those converted apartments into hotel. where the plumbing layout show its limitations. the situation got worse with its eco friendly toilet - little water pushing through inadequate sloped pipes disaster awaiting - had to utilize trash can as water bucket to flush toilet otherwise everything else was great. hotel is located a short distance walk to the minor bascilla
Comment from Hotel Management
13 Nov 2024 by 飯店管理人員, Hotel Management
Dear , Judge Thank you for taking the time to write the review. We strive to provide comfortable and attentive service to our valuable guests. Therefore, we would discuss with the concerned department to improve our guest experience. We look forward to serving you again during your next arrival.Sincerely yours, Harbour 10 Hotel
by A verified traveler from Wantagh
Posted 9 Nov 2024
Good stay for weekend conference
Comment from Hotel Management
13 Nov 2024 by 飯店管理人員, Hotel Management
Dear , Gustavo Thank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
by A verified traveler
Posted 3 Nov 2024
Clean..nice rooms..
Excellent location.
Comment from Hotel Management
7 Nov 2024 by 飯店管理人員, Hotel Management
Dear , Jacob Thank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
by A verified traveler
Posted 20 Oct 2024
The hotel breakfast buffet offers a good variety of items.
Comment from Hotel Management
23 Oct 2024 by 飯店管理人員, Hotel Management
Dear , TeriThank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
by A verified traveler
Posted 20 Oct 2024
This The reason I booked this hotel was for its atmosphere. However, the hotel covered the windows behind our bed, and we didn’t dare open the window in the bathroom because it would have heated up the entire room. As a result, we ended up with a room without a view.
Comment from Hotel Management
23 Oct 2024 by 飯店管理人員, Hotel Management
Dear ,AnnieWarmest greetings from Harbour10 Hotel. Thank you for staying with us and appreciate the feedback. The curtains behind the bed can be opened to reveal the river view. We look forward to serving you again during your next arrival.Sincerely yours,Harbour10 Hotel
by A verified traveler
Posted 19 Oct 2024
Quiet and efficient service.
Comment from Hotel Management
23 Oct 2024 by 飯店管理人員, Hotel Management
Dear , Kee Fui Turner Thank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
by A verified traveler
Posted 14 Oct 2024
Very large room, love the bathroom
Its nice to have smart TV
Comment from Hotel Management
16 Oct 2024 by 飯店管理人員, Hotel Management
Dear , Hoi NingThank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
by A verified traveler from Toronto
Posted 11 Oct 2024
This hotel was one of 6 we stayed in across Taiwan. It was the only one that really disappointed us, and the only one we would not visit again. The hotel itself is dated and the lobby, hallway, and our room had unpleasant odors. The staff were helpful, though. For example, we raised concerns about a smoky smell after we checked in, and promptly received an air purifier. However, the hotel and its amenities are not honestly advertised. See photo: the "fitness centre" is a tiny treadmill and elliptical in a closet-sized room. Beautiful view from our floor, but we would not recommend.
Comment from Hotel Management
16 Oct 2024 by 飯店管理人員, Hotel Management
Dear , KimberlyThank you for taking the time to write the review. We strive to provide comfortable and attentive service to our valuable guests. Therefore, we would discuss with the concerned department to improve our guest experience. We look forward to serving you again during your next arrival.Sincerely yours, Harbour 10 Hotel
by A verified traveler from Havelock
Posted 7 Oct 2024
Close to metro and landmarks
Comment from Hotel Management
10 Oct 2024 by 飯店管理人員, Hotel Management
Dear , johnThank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
