Ratings based on 790 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Aug 2024
The rooms are starting to show their age. The bathroom faucets all have signs of wear and tear, and the carpet is clearly worn. Should be an easy fix when they re-decorate. Also the balconies should be improved so they can be useable in good weather. Currently they are simply locked which is a waste. The swimming pool is closed whenever it rains, so they should build an indoor pool instead. Parking lot smells.
Comment from Hotel Management
19 Aug 2024 by FULLON, Hotel Management
Please accept our sincere apology for your overall dissatisfaction and we appreciate you bringing this matter to our attention. We have documented your additional feedback and will forward to the appropriate department for future improvements.Thank you and hope we still have an opportunity to serve you in the future.Best regards
by A verified traveler
Posted 10 Aug 2024
Convenient.
Comment from Hotel Management
12 Aug 2024 by 訂房組, Hotel Management
親愛的貴賓 您好， 謝謝您選擇福容大飯店高雄店，同時也謝謝您撥冗提出您的意見。 客人的意見與評論，都是讓我們更進步的原動力，秉持服務第一，品質優先之理念為客人帶來美好的住房經驗。 未來請您繼續給予支持，也希望將來有機會再為您服務。 敬祝 順心如意。
by A verified traveler
Posted 8 Jul 2024
The first expression I had for this hotel was their staff. They were all helpful and super polite!
The location is great for transportations, shoppings, and a lot of activities. The only drawback is that the hotel is outdated. The year-old stains inside the bathroom aren’t very pleasant.
Comment from Hotel Management
17 Jul 2024 by FULLON, Hotel Management
Please accept our sincere apology for your overall dissatisfaction and we appreciate you bringing this matter to our attention. We have documented your additional feedback and will forward to the appropriate department for future improvements.Thank you and hope we still have an opportunity to serve you in the future.Best regards
by A verified traveler
Posted 19 Jun 2024 on Hotels
Comment from Hotel Management
19 Jun 2024 by FULLON, Hotel Management
Thank you very much for having chosen Fullon Hotel Kaohsiung and for your compliment. It is glad to hear that you had a great time in our hotel. Hope we have a chance to serve you again in the future. Thank you again for your support.
by A verified traveler
Posted 5 May 2024
服務人員很親切有禮，地點離爱河港很方便。
Comment from Hotel Management
5 May 2024 by FULLON, Hotel Management
謝謝您的稱讚，很高興您在高雄福容飯店有個愉快的旅程。 同時也謝謝您對飯店的稱讚，飯店的服務能得到客人的認同與滿意,對我們而言，這是鼓勵也是肯定。 飯店全體同仁將持續秉持服務第一，品質優先之理念為客人帶來美好的住房經驗。未來請您繼續給予支持，也希望將來有機會再為您服務。
by A verified traveler
Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by FULLON, Hotel Management
謝謝您的稱讚，很高興您在高雄福容飯店有個愉快的旅程。 同時也謝謝您對飯店的稱讚，飯店的服務能得到客人的認同與滿意,對我們而言，這是鼓勵也是肯定。 飯店全體同仁將持續秉持服務第一，品質優先之理念為客人帶來美好的住房經驗。未來請您繼續給予支持，也希望將來有機會再為您服務。
by A verified traveler
Posted 26 Aug 2023 on Hotels
Comment from Hotel Management
29 Aug 2023 by FULLON, Hotel Management
親愛的貴賓 您好， 謝謝您選擇福容大飯店高雄店，同時也謝謝您撥冗提出您的意見。 客人的意見與評論，都是讓我們更進步的原動力，秉持服務第一，品質優先之理念為客人帶來美好的住房經驗。 未來請您繼續給予支持，也希望將來有機會再為您服務。 敬祝 順心如意。
by A verified traveler
Nice hotel but just not worth the money I spent!!
Posted 1 Mar 2021 on HotelsReally nice place I booked a harbor view but it was a little underwhelming. I got an “upgrade” which meant a move from 22nd floor to the 10th floor. Also the pool was empty so no swimming. Two reason I am a little annoyed that I paid the amount I did only to not get a view or a pool. Had they said the pool is not working I would have gone somewhere else.
Comment from Hotel Management
1 Mar 2021 by rsvn, Hotel Management
Dear Mr. Kris,
Thank you very much for choosing Fullon Hotel Kaohsiung and taking your valuable time to share your experience with us.
We sincerely apologize for all conveniences we caused and would like to thank you for bringing the issue to our attention. Your feedback is invaluable and extremely helpful to us as we are always looking for ways to better our service and enhance facility quality. We assure you that we will do our best to make improvement and it will be our great honor if we can have your visit again. We hope you will see the improvement we make and enjoy your time with us in your next visit.
Wish you a wonderful day.
by A verified traveler
Posted 25 Oct 2020 on Hotels
Comment from Hotel Management
31 Oct 2020 by 訂房組, Hotel Management
謝謝您的稱讚，很高興您在高雄福容飯店有個愉快的旅程。
by A verified traveler
Posted 18 Aug 2020
Comment from Hotel Management
19 Aug 2020 by 訂房組, Hotel Management
謝謝您的稱讚，很高興您在高雄福容飯店有個愉快的旅程。
