Ratings based on 961 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
The service was excellent. Room comes with happy hour lounge access (6-10pm). When we stayed there, we used the lounge over three nights. Each time a staff, Yuan Yuan, was exceptionally welcoming and friendly to not only my daughter but also other children as well. Really made the difference.
My recommendation is for the hotel to relook at the breakfast. Other than the porridge, most of the other offerings are either average or below average. I rather a smaller spread that is better than what I got over the last few days (wide spread of average or below average items):
To the chef, your cold tofu was off. The sauce didn’t taste right. Your bbq char siew is not char siew. Your beef balls need vinegar. The irony is that this hotel has a Cantonese restaurant but it appears that the chefs don’t communicate.
by A verified traveler
Posted 31 Oct 2024
value-for-money breakfast available. clean rooms. in general, very comfortable, well furnished room, very friendly and helpful staff who spoke English very well.
the only negative point: the room had too many mirrors.
by A verified traveler
Posted 24 Oct 2024
Room clean and comfortable bed
by A verified traveler
Posted 9 Oct 2024
Conveniently located and walkable to many interesting places and restaurants.
by A verified traveler from cramerton
Posted 3 Oct 2024
The front door man is very helpful and caring
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 26 Sep 2024
Great location, clean. Excellent breakfast buffet
by A verified traveler
Posted 4 Sep 2024
Great location and friendly staff. I had great experience there.
by A verified traveler from Toronto
Posted 15 Aug 2024
Good and met the standard.
by A verified traveler
Posted 28 Jul 2024 on Hotels
