Ratings based on 965 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Sophia CSR, Hotel Management
Hi Tyler,It is heartwarming to see such a wonderful rating! We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 15 Nov 2024
A great place to stay.
Comment from Hotel Management
15 Nov 2024 by Sophia CSR, Hotel Management
Hi Joseph,Thank you so much for your kind words! We're thrilled to hear you had a great stay with us. It's our goal to provide a welcoming and comfortable environment for all our guests and we're so glad we could meet your expectations. We hope to welcome you back soon!
by A verified traveler
Posted 14 Nov 2024
People smoking marijuana out behind the hotel when we checked in
Comment from Hotel Management
15 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,We regret the smoking issue you encountered during check-in. We take guest comfort seriously and will address this to ensure a better experience in the future. We appreciate your feedback and hope to welcome you back soon! Thank you for your 4-star rating!
by A verified traveler
Posted 13 Nov 2024
It was worth the price! The breakfast was a bit skimpy, and if I might make a suggestion, pls change shampoo brands-the little bottles were impossible to get anything out of:)
Comment from Hotel Management
14 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,I’m glad to hear you felt the stay was worth the price! I appreciate your suggestions regarding the breakfast and shampoo. I'll certainly look into expanding the breakfast options and changing the shampoo bottles to make them more user-friendly. Your input is invaluable and we’re always looking for ways to improve. Thanks again for sharing!
by A verified traveler
Posted 1 Nov 2024
Great looking rooms, very spacious and clean. A few restaurants and convenience stores around the area. This area has 6 or 7 hotels within a few blocks. Easy access to Interstate 35 to head into KC. Just had a Great Stay and I'd stay here again if i go back down.
Comment from Hotel Management
2 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for the wonderful review! We're delighted you enjoyed our spacious and clean rooms, along with the convenience of nearby dining options and easy access to I-35 for getting around Kansas City. It’s great to hear that you had such a positive stay and we look forward to welcoming you back whenever you're in the area again!
by A verified traveler
Posted 1 Nov 2024
Great location
Comment from Hotel Management
2 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,We're delighted to hear that our location made your stay even better. We appreciate your support and look forward to providing another great experience on your next visit!
by A verified traveler
Posted 30 Oct 2024
Good
Comment from Hotel Management
2 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It was our pleasure to provide you with a good experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Sophia CSR, Hotel Management
Hi Elizabeth,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler from CEDAR PARK
Posted 28 Oct 2024
Staff was friendly and helpful
Comment from Hotel Management
2 Nov 2024 by Sophia CSR, Hotel Management
Hi Lora,We’re delighted to hear that our staff made a positive impression with their friendliness and helpfulness. Providing excellent service is our priority and we’re glad it contributed to your experience. See you soon!
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Sophia CSR, Hotel Management
Hi Elizabeth,I appreciate your business and your time in rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative to improve our services!
