Ratings based on 989 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The property is dated and old. We payed for what we received. It was a cheap motel.
Comment from Hotel Management
25 Nov 2024 by Manager, Hotel Management
Hello David, We are sorry to hear that you found our property dated. We value all feedback and will share your comments with our team for review and improvement. If you have any further concerns, please feel free to contact our management team directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Kelly,We are charmed to hear that you had a wonderful stay at our hotel! We hope to welcome you back again soon for another excellent experience.
by A verified traveler
Posted 10 Nov 2024
Its an easy stay if you have a early morning flight. But i wouldn't want to have a long stay here
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Traci,We appreciate your feedback and are glad to hear that our location was convenient for your early morning flight. Should you have any concerns or suggestions for improvement, please feel free to reach out to our management team. Thank you for choosing to stay with us.
by A verified traveler
Posted 9 Nov 2024
The first room had dirty bedding. It was obvious that the bedding had not been changed. That sink had spit in it from the last customer. The floor was filthy. They changed rooms when I showed the desk clerk the bedding. The next room was slightly better but the floors hadnot been washed in a long time. They weretile
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Ron,We apologize for any inconvenience you experienced during your stay. Our team takes cleanliness seriously and will address your concerns with the housekeeping department for improvement. Your feedback is valuable in helping us provide a better experience for all our guests.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Martha,We're sorry to hear about your experience. Please feel free to reach out to us with any additional feedback so we can address any concerns you may have had during your stay.
by A verified traveler
Posted 1 Nov 2024
Love it it's gotten way better
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello Tavaras,We are delighted to hear that you noticed improvements during your stay. We strive to provide the best experience for all our guests. Your feedback is valuable to us as we continue to enhance our services. Thank you for choosing our hotel, we look forward to welcoming you back in the future.
by A verified traveler
Posted 24 Oct 2024
The floor was filthy, they ran out of milk during breakfast and refused to get more. My daughter found an ant crawling in her bed. Another nearby occupant said they had to clean up pee at the base of their toilet when they got to their room. There was a party of at least 8 in a 2 bed room next to ours and they were coming out onto the balcony area shouting and rough housing till about 1:00 am. Felt like living in a ghetto.
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Steven, We are sorry to hear about your experience. Please know that we are constantly working to improve the quality of our services. Your feedback will be shared with our team to ensure incidents like these are avoided in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 20 Oct 2024
Great rate
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Adam Burl,We are glad to hear that you found our rate to be favorable during your stay. Your feedback is appreciated as we strive to provide competitive pricing for our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team for further assistance.
by A verified traveler
Posted 17 Oct 2024
A little disheveled, empty feeling.
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Kevin,We regret to hear about your experience and appreciate your feedback. Your comments have been noted for our ongoing improvement efforts. Please feel free to reach out to our management team for further assistance or to discuss your concerns in more detail.
by A verified traveler
Posted 16 Oct 2024
We find the staff here to be very helpful. We had to leave very early to get to the airport and they we up and ready to take us.
Comment from Hotel Management
18 Oct 2024 by Manager, Hotel Management
Hello Ruth,We appreciate your kind words about our helpful staff and their dedication to accommodating your early departure. Should you have any future travel plans, feel free to reach out to us directly for assistance.
