Ratings based on 634 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
This property is extremely outdated. Clearly was previously a smoking hotel and they use it to their advantage. If you walk in your room and smell any scent of old smoke, return and request another room until you are in one that does not smell. They will charge you a $150 smoking fee even though you requested a non-smoking room and do not smoke. Without any proof, they will say "we don't have proof, but housekeeping made a note".
by A verified traveler
Posted 1 Nov 2024
The property itself is quite nice. The front desk clerk was very professional.
My issue is with the hotel management. They informed me that I was on a list of people who can not stay at their hotel, but did not provide a reason or contact info for a management person to discuss this problem. I have stayed at this hotel for many years over the past 20 years, but never again while owned by these particular owners!!!
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Gary, Hotel Management
Thanks for great review, thanks for business:) wiil see you Aging fucher business:)
by A verified traveler
Posted 27 Oct 2024
Clean,convenient and easy access. Walls and doors very thin ,has very poor sound proofing,just bring a fan or noise machine to make white noise
Comment from Hotel Management
27 Oct 2024 by Gary, Hotel Management
Dear guest recently you stay belton Qulityinn! Thanks for busnesh , but sorry inconveniente for noise from other room and inconveniente sorry that , but iwiil next visit keep end way corner room and less noises room sorry agin inconveniente Mangerment belton hotel
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Gary, Hotel Management
Sorry inconveniente! I will tacre guest and fucher guest service is first prayority:)
by A verified traveler
Posted 17 Oct 2024
Breakfast ends at 9am. We got there at 830. Eggs and sausage already cold. Pancake mix out of order. No salt. Took two bites...Threw it all away and ate at a restaurant. Shower unstable because the water pressure was so low the shower plug couldn’t even stay up. Had to lean over the tub to wash my hair and take a bath afterwards. Will never stay here again.
Comment from Hotel Management
17 Oct 2024 by Gary, Hotel Management
Dear my guest sorry inconveniente Hotel cold breakfast so sorry ! Hotel staff very care full and I will text visit will given free points or some Discount rate :)
by A verified traveler
Posted 17 Oct 2024
Convenient location, easy to find from the highway.
Comment from Hotel Management
17 Oct 2024 by Gary, Hotel Management
Thanks for great review, thanks Thanks for business:)See you Agin next visit:)
by A verified traveler
Posted 12 Oct 2024
Hotel was clean and comfortable. If a gym is important, skip it. There were not any weights, and the treadmill was broken. The property does not have an elevator, so if you’re on the 2nd floor be prepared for steps (I didn’t mind but if you have mobility issues it may be a problem). Overall, clean and comfortable and in a good location.
Comment from Hotel Management
13 Oct 2024 by Gary , Hotel Management
Thanks for business ! Thanks for great review:) but sorry inconveniente hotel have no elevator! Only two story hotel and 50 rooms But still thanks use Hospitality and see you Agin:)
by A verified traveler
Posted 11 Oct 2024
Everything was great will be coming back.
by A verified traveler
Posted 11 Oct 2024
The microwave and refrigerator were useful. The air conditioner was great and cooled the room down nicely. The automatic lights in the doorway and bathroom were a bit of a nuisance.
Comment from Hotel Management
11 Oct 2024 by Gary, Hotel Management
Thanks for great review! , also I will fix little inconveniente Stay hotel, will see you Again :)
