Ratings based on 994 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Easy to check in and quite
by A verified traveler
Posted 1 Jan 2025
This place is filthy
Comment from Hotel Management
2 Jan 2025 by Hotel Management, Hotel Management
Dear Shannay, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We’re currently looking into our housekeeping services to make sure we’re keeping up with the highest cleanliness standards. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve.Sincerely,Hotel Management
by A verified traveler from Bend
Posted 24 Dec 2024
It was cheap and had a bed. Not anything to call home about, but not the worst either....
Comment from Hotel Management
25 Dec 2024 by Hotel Management, Hotel Management
Dear Heather, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Sincerely,Hotel Management
by A verified traveler
Posted 18 Dec 2024
Room was dirty, floor was not swept, under the bed not clean, bathroom was not stocked and when asked for things was told needed to buy my own. Vending machines were located in one places on the whole property which seemed a miles walk from my room and only had a couple choices and only accepted tap. Lights by bed were faulty and wires wrapped in duck tape. Spotted a baby roach in the restroom when using it. Overall I was not impressed at all and glad I only booked one night
Comment from Hotel Management
19 Dec 2024 by Hotel Management, Hotel Management
Dear Guest, We are sorry to learn about the numerous issues you encountered during your stay with us. This is not the experience we strive to provide for our guests, and we sincerely apologize for the inconvenience and discomfort you experienced. We take your feedback seriously and will address these issues with our team to ensure improvements. We would appreciate the opportunity to make it right and provide you with the exceptional hospitality that you deserve.Sincerely,Hotel Management
by A verified traveler
Posted 15 Dec 2024
Great property!
Comment from Hotel Management
15 Dec 2024 by Hotel Management, Hotel Management
Dear Theresa, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
by A verified traveler
Posted 6 Dec 2024
I liked that it was quiet
by A verified traveler
Posted 22 Nov 2024
by A verified traveler from Des Moines
Posted 10 Nov 2024
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 2 Nov 2024
