Ratings based on 977 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Munich
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Crowne Plaza Kansas City Downtown Team, Hotel Management
We appreciate you staying with us. We'd love to hear your feedback regarding your stay and review.
by A verified traveler from Dallas
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Crowne Plaza Team, Hotel Management
Thank you for staying with us! We appreciate your business.
by A verified traveler
Posted 12 Nov 2024
The only thing i did not like was that on the morning of check out our key card stopped working for the garage and elevators at 10am and check out was at 12pm
Comment from Hotel Management
14 Nov 2024 by Crowne Plaza Kansas City Downtown Team, Hotel Management
Thank you for staying with us. We apologize for the inconvenience regarding your key cards and will certainly address with the front desk. We hope to see you again soon.
by A verified traveler
Posted 10 Nov 2024
Seems a bit rundown hallways and elevators are grimy. Not much room in lobby to congregate
Comment from Hotel Management
11 Nov 2024 by Crowne Plaza Kansas City Downtown Team, Hotel Management
Thank you for staying with us! We appreciate your business. Our housekeeping team works hard to maintain the cleanliness of the rooms and common areas.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Crowne Plaza Kansas City Downtown Team, Hotel Management
Thank you for your review. We appreciate you staying with us and hope to see you again soon!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Crowne Plaza Kansas City Downtown Team, Hotel Management
Thank you for your review. We appreciate you staying with us and hope to see you again soon!
by A verified traveler
Posted 5 Nov 2024
Great location, friendly staff
Comment from Hotel Management
5 Nov 2024 by Crowne Plaza Kansas City Downtown Team, Hotel Management
Thank you for your positive review! We certainly appreciate you staying with us and look forward to welcoming you back!
by A verified traveler
Posted 2 Nov 2024
It was walking distance to T-Mobile Center, with lots of dining choices very close.
Comment from Hotel Management
4 Nov 2024 by Crowne Plaza Kansas City Downtown Team, Hotel Management
Thank you for your review. We appreciate you staying with us and hope to see you again soon.
by A verified traveler
Posted 30 Oct 2024
Just a surrounding and being downtown
Comment from Hotel Management
31 Oct 2024 by Crowne Plaza Kansas City Downtown Team, Hotel Management
Hello, we certainly appreciate you staying with us. We are located in the Power and Light District within walking distance of many restaurants and venues.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Crowne Plaza Team, Hotel Management
We appreciate you staying with us and hope to welcome you back soon!
