Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
Laurena, thank you for taking the time to provide your feedback. Your thoughts are valued, and the team continually works to enhance guest experiences. If there is anything more you would like to share about your stay, it would help us further improve our services.
by A verified traveler
Posted 22 Nov 2024
Staff was very nice. Appreciated the historical aspects that were maintained at this hotel!
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Laura, we’re delighted you loved your experience at Courtyard Kansas City Country Club Plaza. The team is thrilled to hear their friendliness made a positive impact on your stay. Thank you for appreciating the hotel's preserved historical charm. We hope to welcome you back soon!
by A verified traveler
Posted 11 Nov 2024
Super easy to check in!
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Katie, it's wonderful to hear you had a great time at Courtyard Kansas City Country Club Plaza. We're thrilled that you found the check-in process to be smooth. We hope to welcome you back soon!
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Customer Service, Hotel Management
Norman, thank you for choosing to stay with us. Your feedback is important, and we're committed to enhancing our guests' experience. We hope to welcome you back in the future for an even better visit.
by A verified traveler
Posted 3 Nov 2024
Very good!
Comment from Hotel Management
4 Nov 2024 by Customer Service, Hotel Management
Wei, thank you for staying with us at Courtyard Kansas City Country Club Plaza. We're delighted you had a very good experience and look forward to welcoming you back.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Customer Service, Hotel Management
Conor, thank you for staying with us at Courtyard Kansas City Country Club Plaza. We're thrilled you had a pleasant experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Customer Service, Hotel Management
Jeffery, thank you for staying with us at Courtyard Kansas City Country Club Plaza. We're glad to see your positive rating and hope to welcome you back for an even better experience in the future.
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Customer Service, Hotel Management
Thank you for this excellent rating, Dennis!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Courtyard Kansas City Country Club Plaza! We'd love to host you again someday for yet another unforgettable visit.
by A verified traveler
Posted 22 Oct 2024
The former grand dame of the Marriott properties just north of the Plaza has certainty seen better days, but its still a great location...just needs someone who cares about upkeep. Trash (i know...it's hard to avoid), broken glass around and the grounds need a dedicated gardner. It has great potential but it is obvious Marriott management perfers to put renovation on a back burner.
Comment from Hotel Management
24 Oct 2024 by Customer Service, Hotel Management
Thank you for taking the time to submit this feedback, Bruce.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.
by A verified traveler
Posted 14 Oct 2024
Friendly staff, good room with comfy beds, and right next to Country Club Plaza so plenty to eat and shop.
Comment from Hotel Management
15 Oct 2024 by Customer Service, Hotel Management
Regina, we’re delighted you loved your experience at Courtyard Kansas City Country Club Plaza. It's wonderful to hear that our team members made your stay enjoyable and that you found the location and accommodations to your liking. We hope to welcome you back soon!
