Ratings based on 969 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Clean and convince
by A verified traveler
Posted 17 Nov 2024
Our neighbors had dogs that were barking all hours and when they finally arrived the dogs stopped barking but the people were extremely loud. The staff did their best to try and help get ahold of the neighbors but it was very frustrating as we had left our own dog at home to prevent this exact situation.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Omar A , Hotel Management
Thank you so much for staying with us, we look forward seeing you again
by A verified traveler
Posted 10 Nov 2024
Excellent place to stay if you’re catching a game across the street , otherwise - meh!
Comment from Hotel Management
15 Nov 2024 by Omar A , Hotel Management
Thank you so much for this amazing review
by A verified traveler
Posted 10 Nov 2024
Tv had 3 channels working, no sound barrier once in room, parking horrible with tailgating from across the street taking all the spots.
by A verified traveler
Posted 5 Nov 2024
Great stay. Wales to the Chiefs game. Breakfast was delish. Would recommend for sure.
Comment from Hotel Management
16 Nov 2024 by Omar A , Hotel Management
Thank you for this amazing review
by A verified traveler
Posted 4 Nov 2024
The beds were comfortable.
Comment from Hotel Management
15 Nov 2024 by Omar A , Hotel Management
Thank you so much for this amazing review
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Omar A , Hotel Management
Thank you for this amazing rating you gave us
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Danna, Hotel Management
Thanks for the positive review Debbie!
by A verified traveler from San Tan Valley
Posted 28 Oct 2024
I rented 3 king rooms with sleeper sofa. The room my son was in, when he flushed the toilet, poop water came up in the bathtub. They sent a maintenance man but all he did was plunge the toilet. He asked to be placed in another room. Someone had also turned off the fridge and the carpet around the area was soaked. They had no more king bed rooms and had to move him to a double queen room. They didn't offer a refund of any of the room cost but should have because those rooms are always cheapest then a king.
Comment from Hotel Management
29 Oct 2024 by Danna, Hotel Management
Sorry for your experience in your guests room while you stayed with us. We will be sure to get this corrected in order for this problem to not happen to another guest In the future. If there is anything else we can do, please reach out directly. Our double queen rooms are priced at a higher value because they hold more occupants, increasing the value paid, Had you booked through our property directly, a discount would have been offered or some type of compensation, however with you paying someone else, it limits our options as to what we can do, Thank you for staying with us.
