Ratings based on 276 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
We did not expect to have no onsite management which turned into a total disaster as we were locked out of our room more than once. Over for a wedding and the bestman left his wallet in the room while the taxi was waiting he triedtried to reenter ourthe room & was locked out. Took an hour & a half for anyone to come let us hin in. Ruined the reception as his Brother had to start the celebrations without him at his side as Groom. We would never stay here again because of this issue. We felt that when we were first locked out the issue should have been addressed immediately. The location is great & it's affordable but not worth what we went through. We also had another guest there who was meant to be at airport & was locked out of her room. Thewaiting for to check in
by A verified traveler
Posted 20 Sep 2024
by A verified traveler from Centennial Park
Posted 1 Sep 2024
This is a tired 2 star motel in need of a major renovation.. The small loud air conditioner took hours to lower the temperature of the room to a liveable state on a hot Brisbane night. At $120 a night you might embrace the shortcomings but at $240 all I could do is laugh at my poor choice. Too many issues to name but at least the sheets were clean and there was hot water in the shower. Ear plugs reduced the noise of the labouring air-con to sleep inducing black noise. The online check in with the need to provide much too much personal information was unusual but the key code on the door worked first time. The photo attached says it all. On reflection I give it one and a half stars.
by A verified traveler
Posted 25 Aug 2024
by A verified traveler
NEVER stay here
Posted 24 Aug 2024 on HotelsHas no office attendee, even at 8-9am.
Stayed one night only because it was late. First impression very dated. Used air con for half an hour or so, thought it was giving a musty smell off so switched off. Awoke on a very uncomfortable bed to a smell of something rotting or sewerage, further detection it was from the bathroom. Some mould on ceiling and some tile grouting. The smell made us nauseated and headachey
Went to discuss with Manager who conveniently had left after i informed the cleaning lady (who was no help & couldn't be bothered) We checked out and I am still waiting for a response after 2 days.
by A verified traveler from Brisbane
Posted 14 Aug 2024 on Orbitz
This place is so bad that we left after the first night; we were planning to be there for two weeks. Prefered to pay again than staying there. I'm working with my credit card to get my money back. Horrible place and dishonest management advertising something that is not true.
by A verified traveler
Posted 25 Jul 2024 on Wotif
THE AIR CONDITIONER WAS VERY NOISY, BUT THE UNIT WAS CLEAN AND TIDY.
by A verified traveler
Posted 17 Jul 2024 on Hotels
by A verified traveler
Posted 6 Jul 2024 on Wotif
Self contain room
by A verified traveler
Posted 28 Jun 2024 on Wotif
