Ratings based on 87 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by baci, Hotel Management
Thank you for your stay.
by A verified traveler
Posted 26 Apr 2024 on Wotif
Comment from Hotel Management
2 May 2024 by Baci, Hotel Management
Thank you for your stay and score.The Bridgewater Team .
by A verified traveler
Posted 14 Apr 2024 on Wotif
Comment from Hotel Management
15 Apr 2024 by Ben, Hotel Management
Dear Faagi, Thanks for staying with Bridgewater, if you have any comments about what you enjoyed about your stay with us, or any suggestions for how your experience could have been improved, we would be happy to here them.Best wishes,Ben
by A verified traveler
Lured by low rise & river outlook.
Posted 5 Apr 2024 on HotelsGreat location, garden and Riverview. Reception at Bridgwater Crest, next to Terraces. Fabulous entrance down external stairs lined with greenery, a little waterway and pool to a very disappointing apartment 2001 (1). Queen beds size of doubles, many maintenance, electrical, furnishing and cleaning issues, no extraction fans in bathrooms (1 is internal, 1 has a window), ensuite drain putrid with smell permeating whole apartment, needs total overhaul. Other apartments may be wonderful but not reflected in this one.
Fresh linen and towels. Washing, drying and ironing facilities. Fully stocked kitchen crockery (some chipped), cutlery and cooking implements.
I have a number of very unpleasant photos of all the above and notes put under the door but will not shame the owners by posting. A pest control was meant to occur during our stay but we had asthmatic children with us and an adult who is sensitive to chemicals that has surgery in a few days and it would compromise their health.
Friendly staff, only had an issue with accessing pool towels.
Low rise, which suits me and stair access.
Safe and secure premises.
Easy access to boardwalk, amazing dining options, free kitty cat ferry only 15 minute walk.
This apartment needs love, care and attention, then everyone will reap the rewards.
Comment from Hotel Management
12 Apr 2024 by baci, Hotel Management
Hi Cheryle ,Thank you for your stay and review. I'm Glad you loved our pool and gardens. Sorry about the chip crockery . I will pass it on to the House keeping department. Hopefully later this year we are looking at updating some of the rooms.Thanks again for staying, The Bridgewater Team
by A verified traveler
Posted 29 Jan 2024
It was quiet and peaceful.
Comment from Hotel Management
9 Feb 2024 by baci, Hotel Management
Hi Tasman, Glad you found it to be peaceful.Thanks for staying.Regard The Bridgewater Team.
by A verified traveler
Great stay
Posted 20 Dec 2023 on HotelsGreat location- easy walk to village shops. Quiet with great views of the river activities.Very clean. Great facilities eg lagoon pool.
Comment from Hotel Management
9 Feb 2024 by baci , Hotel Management
Hi Frank , Thank you for your stay and review. Glad you loved our location, Yes so much to see and do.Thanks again, The Bridgewater Team.
by A verified traveler from Kent Town
Posted 13 Nov 2023
Great apartment that met all our family needs. Spacious and well laid out. Lovely views of the river and the pool and bbq areas were clean and very well equipped
Comment from Hotel Management
5 Dec 2023 by Baci, Hotel Management
Hi, Thank you for your review . Sorry for the delay. Glad you enjoyed your stay. The location and views are amazing. Hope to see you again.The Bridgewater Team.
by A verified traveler
Posted 12 Nov 2023 on Lastminute
The pool was fantastic for the kids. Didn't like the fact it was all stairs - no lift up three flights of stairs. The BIG LETDOWN was the fact we booked and paid for 5 people and we had a room with a double bed and 2 singles. We asked about this and there was no help, no reason, no money back or any fix offered. I was pretty appalled at this as one of us had to sleep on a couch and we paid extra for a 5th person too!!
Also the fact you have to pay an additional $15 per day for parking is a bit rich. But as I said the pool area was a real winner with the kids.
Comment from Hotel Management
5 Dec 2023 by baci, Hotel Management
Hi, Yes not all the building have a lift. Yes there is a charge for carparking as in most hotel. Agree the pool is fantastic .Hope you enjoyed your stay.The Bridgewater Team.
by A verified traveler
Posted 31 Jul 2023
Great spot
Comment from Hotel Management
3 Aug 2023 by Baci, Hotel Management
Hi, Thank you for your review and score. Yes our location is amazing. Hope to see you again.The Bridgewater Team.
by A verified traveler
Posted 26 Jun 2023
Good size apartment looking at the river.
Close to ferries.
Well equipped.
Comment from Hotel Management
4 Jul 2023 by Baci, Hotel Management
Hi Anthony, Thank for your review. Glad you enjoyed your stay . Yes we have a fantastic location .Hope to see you again.The Bridgewater Team.
