Ratings based on 51 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jan 2024
Great little property. Staff is really nice. I mean really nice.
Pool was decent. Location is a little secluded and quiet, but you can get to town in less than 10 mins in car. Don't use tuk tuks. It's challenge for them to climb the hills. Not a new facility but its maintained pretty well.
by A verified traveler
Posted 20 Jan 2024
Lovely hotel with an incredible view
by A verified traveler
Posted 2 Jun 2023
Do not recommend this place at all. There was nobody at the reception. Gave us the wrong room. Then we asked for the room that we paid for. They charged exrtra for that. We didn't receive any bed sheets. The best part is I wanted to go the toilet at 4.00 am and found out no water in the toilet and I had to call the manager lady early in the morning but no answer. Terribel place. Avoid this place at all cost.
by A verified traveler
Not a 5 star hotel
Posted 30 Mar 2022 on HotelsI booked this hotel because it was rated as a five star hotel but it’s far from this.
This facility need renovation
by A verified traveler
Quick stopover
Posted 24 Jan 2022 on Hotels Very welcoming, great service, great food, good room. Pool area would benefit from some love but still ok
by A verified traveler
Posted 22 Feb 2020 on Hotels
by A verified traveler
Posted 31 Dec 2019 on Hotels
Very poor stay experience
by A verified traveler
Posted 18 Nov 2019 on Hotels
by A verified traveler
Posted 15 Sep 2019 on Hotels
Staff was helpful . Loved our stay at the hotel.
by A verified traveler
The views are worth the journey
Posted 14 Sep 2019 on HotelsThe Tourmaline and its partner hotel the Topaz sit high above Kandy with beautiful views over the city. It is reached via a steep, winding road, but the views, and the hotel itself, are worth the journey.
Reception was prompt, and all staff were friendly and attentive. The rooms were large and had everything we needed - comfortable bed, luxurious bathroom, strong wifi and good electrical outlets. The breakfast buffet was delicious.
