Ratings based on 143 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great stay
Posted 8 Aug 2024 on HotelsGreat Hotel
by A verified traveler from london
Posted 22 Feb 2024
never had such a bad experience checking in, the girl (with glasses) at the reception was so rude it was laughable, I really got no idea how she got the job.
the hotel is really nice and close to everything, but the rooms facing the main street get really noisy at night, the it gets quiet from 11 pm until 4am when the traffic (trucks, buses ect..) start again.
ok for the location , the beauty of the hotel, the swimming pool, the bar , but avoid if you want some sleep . remember, be aware of the ignorant unprofessional lady at the reception! be ready to wait for a long time !
a long queue of people complaining when I left!
by A verified traveler
Posted 4 Feb 2024
Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth.
It's unapologetically rundown - but if you love heritage hotels you'll love this place.
It has a nice restaurant with really lovely staff.
It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept.
But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
by A verified traveler
Posted 3 Feb 2024
The property need an update, our bed roof leaked during a downpour the towels were old stained and had holes in them
by A verified traveler
Posted 1 Jan 2024 on Hotels
The hotel is desperately in need of a complete overhaul - my room was riddled with damp and mould with ineffective air conditioning. The staff are lovely and are the hotel's only saving grace.
by A verified traveler
Posted 13 Dec 2023
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
by A verified traveler
Posted 17 Nov 2023
by A verified traveler
Historic Hotel in Kandy
Posted 16 Feb 2023 on HotelsIf you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth.
The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.
by A verified traveler
Posted 12 Jan 2023 on Hotels
by A verified traveler
Posted 3 Jan 2023
Very central. Very close to main attraction daladaha maligawa.
