Ratings based on 32 Verified Reviews

4.0 out of 5
83% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Miami

Posted 23 Jul 2024
Beautiful property with super friendly staff and good food options for breakfast and dinner. Incredible view of Kandy and surroundings.
5 out of 5
by A verified traveler

Posted 18 Jul 2024
I would just like to thank the staff of Hotel Topaz for making our stay so comfortable! From the minute you enter the hotel the staff was always so friendly and always willing to take care of any questions we had. The housekeeping staff made sure our room was always spotless and they would go so far to make the bed in a different design every day. We were there for nine nights and so details like this were something we looked forward to and always put a smile on our faces. Special thank you to the restaurant staff - Supervisor Puspakumar is so attentive and made sure his staff were looking after the guests. Thank you to the waiters Kavindu, Sampath, and Malinda who took brilliant care of us. Also, Chef Ashitha's food is wonderful and breakfast is just fantastic at this hotel. A detail I would like to mention is that the pool facilities are being renovated however every detail was thought through and they gave us hotel transportation to and from a nearby hotel pool so that we did not miss out on swimming. Thank you Hotel Topaz and I so look forward to returning!
4 out of 5
by A verified traveler

Posted 23 Mar 2022
The property is beautiful. Clean rooms, good space, comfortable beds & good ambience. Pool is nice too! The property is on the hill so the view is amazing. I would recommend booking it
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jan 2022
4 out of 5
by A verified traveler

Posted 12 Feb 2020
The property is high on the hill so had beautiful views from our room and from the restaurant and roof terrace. Very nice pool but lots of steps down to it so we used it less than we normally would have. Not an easy trip into Kandy town, we would walk down but would always get a tuk-tuk back as it was so hilly.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2019
3 out of 5
by A verified traveler

Posted 27 Apr 2019
An average hotel with friendly staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2019
5 out of 5
by A verified traveler

Posted 10 Apr 2019
The hotel is outside Kandy transport is required to and from Shuttle bus is mainly for staff Hotel is primarily used by travel firms Views are brilliant
5 out of 5
by A verified traveler from Vienna, VA

Posted 4 Mar 2019
Great location; clean rooms and great staff. Restaurant was also very good