Ratings based on 32 Verified Reviews

3.8 out of 5
85% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Good value and good food. Would recommend

Posted 5 Feb 2018
Pros: The owner's English is not great
Basic comfortable room with a balcony and view of the city - nice to enjoy a beer on in the evening and play a few games of cards If you decide to have breakfast or dinner here then it is reasonably priced and great food! Some of the best food we had in our 2 weeks in Sri Lanka actually! Would recommend
Comment from Hotel Management
6 Feb 2018 by TissaAmunugama, Hotel Management
Dear Sir, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades.
5 out of 5
by A verified traveler

Very pleasant stay!

Posted 9 Jan 2018 on Hotels
Very helpful and friendly staff. We felt very velcomed! Breakfast was tasty and view from our room - fantastic!
Comment from Hotel Management
10 Jan 2018 by TissaAmunugama, Hotel Management
Dear Sir, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Thank you. Best Regards, Tissa
4 out of 5
by Nicolas

Posted 2 Jan 2018 on Hotels
Great location and great staff, but if you book a room with balcony, make sure the balcony lights are turned off for the night from the neighbor's room as well since the spots are quite bright.
Comment from Hotel Management
3 Jan 2018
Dear Sir, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. the balcony lights should be turned off from the room,that is for the betterment of the guest. Best Regards, Tissa
3 out of 5
by A verified traveler from Canberra

Helpful Staff

Posted 23 Aug 2017 on Wotif
Location: The Buddha Tooth Festival (early August each year) was fantastic. It is worth paying for a seat to watch the parade.
I stayed here 3 nights. The owner and staff were very helpful and obliging. The room was well appointed and comfortable. It is walking distance from the city centre but a tuk tuk is cheap and readily available. The breakfast was plentiful and tasty and the dinner menu was basic but tasty. Both were served in a large outdoor area overlooking the city. The main issue I had was the number of stairs. My initial access required 4 flights of stairs with a large suitcase. This would be an issue for someone with mobility issues. It was 2 flights of stairs to the lower access / exit point which I used after signing in.
Comment from Hotel Management
27 Aug 2017 by TissaAmunugama, Hotel Management
Dear Sir, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I forward your issues to our management Best Regards, Tissa
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good staff

Posted 23 Aug 2017 on Wotif
Nice staff who arranged trip to Sigiriya cheaper than we could find elsewhere.
Comment from Hotel Management
27 Aug 2017 by Tissa Amunugama, Hotel Management
Dear Sir, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Best Regards, Tissa
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

A little way from the centre of town but easy walk

Posted 31 Jul 2017 on Wotif
Great little place, a walk away from center of town. Quiet, clean room and air con. Lovely breakfast
Comment from Hotel Management
5 Aug 2017 by Tissa, Hotel Management
Dear Sir, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, Best Regards, Tissa
4 out of 5
Recommended
for Everyone
by A verified traveler from Netherlands

Great views

Posted 2 Jun 2017
I stayed for four nights and enjoyed it. Great views, very helpful staff.
Comment from Hotel Management
19 Jul 2017 by tissa, Hotel Management
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Best Regards, Tissa
4 out of 5
Recommended
for Everyone
by A verified traveler

A good location in Kandy!

Posted 21 Mar 2016
Pros: Friendly staff. Easy to walk to many sites. Pretty rooftop restaurant setting. Nice, plentiful breakfast provided! Beautiful rock garden wall.
Cons: Television quite old and not many English channels. Need license to be able to provide beer, etc.
Location: Quite a large number of stairs to get up and down in the Hotel, but they're open and airy. Very pleasant walking to the Lake and the Temple.
Although there are MANY flights of stairs to the rooms (and no elevator), the setting was quite nice. We were able to walk down a big hill in 5 minutes to be able to continue walking around the beautiful lake in Kandy and to the fabulous Temple of the Sacred Tooth Relic complex. Eating on the rooftop of the next door Restaurant at the Sharon Hotel (for their delicious nightly buffet (made by many Sri Lankan women) was a great experience!
4 out of 5
by Thomas from Norfolk, England

Great Staff

Posted 20 Feb 2016 on Hotels
Room was basic but clean. Breakfast good, plenty of it. The staff are really friendly and were very helpful, could not do enough for you.
3 out of 5
Recommended
for Everyone
by A verified traveler

well no more than 2 days ...

Posted 30 Dec 2015
Pros: well situated but you need to walk up mid half of the hill or to take a tuk tuk if you are tired ;-)
Cons: cleaness of the bathroom but everyone can have a different experience
Location: location and proximity of historical palace-temples OK (in the hotels quarter)
Nice staff but everyone is nice in Asia and Sri Lanka so what makes the difference is the infrastructures which are not so great ... a lot of insects in the bathroom compasated by ... a free breakfast ;-) Nice staff who call a tuk tuk for the station ... but that's normal here ! I would say a little too expensive for the category ;-)
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