Ratings based on 74 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
Spacious accommodation with daily room and cleaning service. Remarkable restaurant staff and notable chef. Conveniently located to activities and shopping. Grateful for the gratis laundromat available to guests.
Comment from Hotel Management
18 Sep 2024 by Christian and Mädi Wyss, propr., Hotel Management
thank you very much for your positive feed back - we and our staff are very pleased about... we hope to welcome you at another occasion
by A verified traveler
Posted 10 Sep 2024
Room was spacious. Was able to get on the floor to do exercises. Staff very friendly and helpful.
Comment from Hotel Management
18 Sep 2024 by Mädi Wyss, propr., Hotel Management
thank you very much for your positive feed back - we and our staff are very pleased about... we hope to welcome you at another occasion
by A verified traveler
Posted 9 Sep 2024
Easy 5/5. Very clean rooms and a ridiculously clean dining area. Clearly very high standards as people and hotel owners. In fact I could tell that immediately. Honestly, I was just looking for a clean place with pretty good food when comparing the price to others. But everything was outstanding and the fillet steak was exceptional. The employees were lovely too! Really can’t fault the place. Would definitely return.
Comment from Hotel Management
10 Sep 2024 by Mädi Wyss, propr., Hotel Management
Dear Lee, thank you very much for your review and sharing your impressions of our place. It was a great pleasure having you with us and we are looking forward to welcoming you again.
by A verified traveler
Great base for hiking
Posted 29 Aug 2024 on HotelsWe were three adults including my son staying in a three-person room, very comfortable, great view from the balcony. The hotel was an excellent base for hiking in the Kandersteg area, and was close enough to the village centre to easily walk to restaurants and to shop for lunch food.
by A verified traveler
Posted 20 Aug 2024
This hotel has everything i look for in a hotel. It is clean, quiet and incredibly welcoming. Open the window to take in the fresh air. Enjoy a excellent meal. Or just vist for a while. In a two week trip, i finally got a good nights sleep. Acess to the entire town is close by. The mountians and culture are a treat. This is the first place i have traveled that i would like to make a second home.
Comment from Hotel Management
20 Aug 2024 by Mädi Wyss, propr., Hotel Management
Dear Steven - thank you for your feedback. we are pleased to hear that you enjoyed your stay at our place. we are looking forward to welcoming you again. With best regards
by A verified traveler
Posted 9 Aug 2024
Great location.
Comment from Hotel Management
9 Aug 2024 by Mädi Wyss, propr., Hotel Management
thank you for your feedback - we are pleased about and are looking forward to welcoming you at another occasion ...
by A verified traveler
Posted 21 Jul 2024
Friendly owners, beautiful restaurant with delicious breakfast. Unbeatable views from our room and even a sauna we really enjoyed.
Comment from Hotel Management
18 Sep 2024 by Mädi Wyss, propr., Hotel Management
thank you very much for your positive feed back - we and our staff are very pleased about... we hope to welcome you at another occasion
by A verified traveler
Posted 22 Jun 2024
This hotel is charming! Its less than a 10 min walk from the train station.
I had a free upgrade to a large room with 3 beds. Everything very clean and comfortable. The breakfast was swiss basic but plentiful. Breads, cheese, meats, swiss oatmeal, cereals and hard boiled eggs. Coffee and service fanstastic. Would stay here again!
Comment from Hotel Management
22 Jun 2024 by Mädi Wyss, propr., Hotel Management
dear Carrie - thank you for your comment and stay with us. it was a pleasure having you as our guest. we hope to welcome you at another occasion and do wish a successful journey back home. Best regards.
by A verified traveler
Posted 20 Jun 2024
Enjoyed the short stay; great staff and well maintained property
by A verified traveler
Posted 18 Oct 2023
We are are disappointed that dining options for dinner were not available.
Comment from Hotel Management
18 Oct 2023 by Mädi Wyss, propr., Hotel Management
Dear Nada - thank you for your feedback. we are sorry to hear about your disappointement about dinner, our weekly closing days in the restaurant are Monday and Tuesday, unluckily 2 evenings during your stay. we apologize for it.wishing you a good stay in Zermatt, Yours
