Ratings based on 25 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2020 on Hotels
by A verified traveler
Posted 17 Oct 2019 on Hotels
Great breakfast & dinner. Friendly staff.
by A verified traveler from Australia
Nice Hotel, but
Posted 13 Oct 2018This was to be a bit of a splurge but the room we had literally had no windows to the outside (only one window that looked onto a brick wall a few inches outside. We complained and they did change the room which was good and the room was a marked improvement. As he had arrived late (730pm) and the hotel is 15min taxi to restaurants etc, we asked for dinner. But as we hadn’t booked dinner they refused. Again we complained and again the responded and fixed us a simple noodle meal which was fine. With the mess up on the room would have been nice if they just agreed to provide us dinner, but that didn’t happen. On the last night (stayed 3) we had to be moved to another room as one we were moved to was apparently booked. Room was fine but all just a hassle. The staff were courteous, but the whole experience was not what we had hoped nor paid for
by A verified traveler
Posted 5 Jun 2018 on Hotels
Best hotel I’ve ever stayed... every single detail is the best. Highly recommended
by A verified traveler
a one-in-a-million traditional inn.
Posted 30 Nov 2017 on Hotelsbeautiful ryokan in the hills overlooking kanazawa. only stayed the night and wished i could have stayed a month. room was perfection, with splendid views, a vast bath, and a long wall covered with a panelled brush-painting of bamboo. for many the stunning dining room will be the central attraction as the chef creates multi-course dinners with lapidary presentation, including glass jars of smoked beef and tongue and shrimp hidden under a pile of autumn leaves and a huge persimmon infused with with distilled liquid for dessert. the staff were welcoming and thoughtful. a one-in-a-million traditional inn.
by A verified traveler
Posted 1 Oct 2017
Over priced !!!
Staff does not speak English!
Far from town...
by A verified traveler
Very disappointed, a rip off
Posted 4 Aug 2017This hotel is marketed as 4,5 stars but is really 1 or 2. The staff is primarily interested in making money out of you rather than to truly serve. We were greeted by telling us of an extra charge for arriving earlier. The location is inconvenient, the hotel does not have the resources to proper serve you. The colored China they used may contain lead and the serving portions for coffee or milk are 2 or 3 ounces. The price is twice of what it should be. Do not be mislead, this accommodation is not accepatable for the high price they charge.. there is no menu to chose from so one has to eat whatever it is served. No lunch is provided which is unusual for a ryokan. On the last day at breakfast we were inrterupted twice to ask the time we were living and if we had reserved a taxi. The classic room we had has no proper window views so you are almost in a cave with a few Japanese accents. Sorry to say but we were highly disappointed. We did not mind paying the previous hotel a lot more for a truly quality stay.
by A verified traveler
Nice hotel but pricey
Posted 4 Feb 2017Japanese breakfast was exiqusite but maybe not for everyone. Location is a bit far from town center but ok if you like walking. Rooms are nice but pricey for what it includes. Check in process could be better. Overall a unique hotel.
by A verified traveler
Ryokusone Ryokan In Kanazawa
Posted 15 Nov 2016 on HotelsOur stay at Ryokusone was peaceful and relaxing. Upon our arrival we were met by a gracious hostess who escorted us to our room. Our Japanese style room was clean and comfortable but a bit small in comparison to other similar type rooms that we stayed at. We also discovered that only breakfast was included in our accommodation which surprised us since other ryokans that we have stayed at provided both breakfast and dinner for equal or lesser cost. The ryokan's front desk is often not staffed so we periodically had to call someone in the kitchen to get front desk assistance. The breakfast at Ryokusone was Japanese kaiseki style food, delicious but a bit simple in the type of dishes presented. Ryokusone is located on a hillside in a residential area with a beautiful mountain view of Kanazawa. Since Ryokusone is a small ryokan the taxi drivers may not know where it is located so have the address available when using a taxi. We feel the cost to stay at Ryokusone is a bit expensive in comparison to other ryokans when room size, amenities and food are considered.
by A verified traveler
Gem of Kanazawa
Posted 23 Oct 2016 on HotelsDelightful Ryokan, with wonderful views and quiet peaceful hillside location still easy 15-20 minutes walking through interesting neighborhood streets to the major sights of Kenrokuen garden and Kanazawa castle park. A lovely retreat from the touristy bustling city on the other side of the park. Our Kaiseki dinner was a wonderful surprise, it was better than at the Relais & Chateau ryokan we stayed near Matsumoto, as well as 2 Michelin star in Tokyo. Breakfast was a treat too! Highly recommend this hotel.
