Ratings based on 477 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
We had the double room, it was small but perfectly designed so with some organizing were able to make it work for us. Top points were their breakfast - we looked forward to it each day! The onsen is also fabulous and extras like ice lollies and ramen demonstrates exceptional customer service. I would happily stay here again. Thank you for having us .
by A verified traveler
Posted 14 Nov 2024
Very convenient location, obviously somewhat pricier than usual options, though the hot springs make up for it. Sauna Cold bath combo was great. Food served in the morning is of great quality and freshness, never felt like anything was stale. Lots of variety to feast upon. Did I mention complementary icy poles after finishing up in the hotspring? Very neat and clean. Staff are friendly too. The beds are great and comfy, though pillows might be on the harder side for some. The only thing I can think of that could be improved was just the size of the bins, they fill up pretty quickly in my experience. Beyond that, I definitely respect the upkeep of this place and its workers, I’ll revisit sometime in the future so I think I know my hotel of choice for next time. Would recommend.
by A verified traveler from Huntington Beach
Posted 13 Nov 2024
Extra features were very nice
by A verified traveler
Posted 13 Nov 2024
The room was great, bed very comfortable. The onsen was very relaxing. There is lots of shopping and a wonderful market nearby. Kanazawa castle is close by, very convenient.
by A verified traveler
Posted 4 Nov 2024
Property and location was great. However the hotel and the onsen were both PACKED.
by A verified traveler
Posted 4 Oct 2024
Awesome Onsen hotel experience! You leave your shoes in the lobby and they have special clothes for you to wear to the hot baths which are on the top floor. Beautifully done and great extras like ice cream!
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 11 Aug 2024
This property has excellent public bath including sauna. Good access to restaurants and stores as well.
by A verified traveler
Posted 21 Jul 2024
Picked this hotel cuz it’s close to all main attractions in Kanazawa, has a Japanese feel and onsens. The hotel itself is really nice, has tatami mats throughout the building so shoes stay in lockers at the entrance. The rooms are small, but pretty comfortable and the showers are amazing. But if you have two big bags you might not be able to fit them. The bed, and especially the pillows were hard as rocks, but that’s pretty common in Japan. The onsens are amazing! They have a few different onsens with different temperatures, a cold plunge and a sauna. Guests with tattoos are not allowed. Overall, we enjoyed our stay and it was very convenient as it was next to a bus stop and within a short walk to all attractions.
by A verified traveler
Posted 9 Jul 2024 on Hotels
Bel hôtel
Bel accueil de la part du personnel
Les chambres sont un peu petite mais c est un très bon hotel
