Ratings based on 564 Verified Reviews

4.5 out of 5
83% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 Nov 2024
Beautiful hotel right next to Kenroku-en.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Amazing location. Not modern but incredibly good. Comfortable beds, great onsen, tiny details like a fridge full of Yakults, included minibar beverages, a piano bar, and an unbeatable location make this one of the best value hotels I’ve ever stayed in.
4 out of 5
by A verified traveler

Posted 12 Nov 2024
It was a pretty average japanese style room. Not worth the price in my opinion. Nothing bad to say about the place, but nothing outstanding either.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2024
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Good location
2 out of 5
by A verified traveler

Posted 3 Nov 2024
Definitely not a 4 star hotel as advertised. Facilities, common areas and rooms outdated compared to other 4 star hotels. Cleanliness questionable at times considering the country tradition.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2024
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Beautiful hotel with a real charm to it. Very personal, boutique hotel feel to it. Staff were excellent. Enjoyed the onsen. Very walkable. The castle and gardens are right there. Loved our stay!
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Lovely, spacious room. Great onsen facility quiet location Transportation is limited Dining options were limited and we were unable to secure a reservation for dinner.
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