Ratings based on 70 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2023 on Wotif
The friendly staff greeted me at the door, spoke enough english so check-in was easy and quick. They then showed me around and proceeded to assist with carrying luggage up the stairs to my room, above and beyond customer service - as with everywhere in Japan. A nice quiet accommodation with an instant friendly warmth when you walk through the door. Thoroughly enjoyed the stay here.
Comment from Hotel Management
12 Jun 2023 by Yui, Hotel Management
Thanks for staying with us. We are a cheap hotel though. But when you check in, we try to answer your questions as best we can.Sometimes when we have a lot of guests, everyone gets excited, and sometimes when we have less, it's quiet.We too enjoyed meeting Natalie.We look forward to seeing you again.
by A verified traveler
Posted 9 Feb 2020
Run by an absolutely lovely family who offer lots of free snacks, clean rooms, and within walking distance of the train station. HIGHLY RECOMMENDED.
by A verified traveler
Super
Posted 8 Feb 2020 on HotelsExcellent location , friendly staff
by A verified traveler
Posted 13 Jan 2020 on Hotels
The host, an old-man, I just forgot his name, sorry. He is very nice and upon arrival we got a present from him. Very glad to receive it. He is really really nice. He speak English very well, explaining all the instruction. The only matter for me is the room the futtons space is very narrow, when you put the futtons, 4 pcs, there is no more space to move, whereas, your suitcases are all open. The hanger position (for jacket etc) is not good, so, not easy to put and take back. The heater in the room is not enough I think, but there is a small handy heater additional. Overall, it is too complicated for all operation. The shower is a small cabin (ACE hardware cabin look like). The toiler is separate and has a Japanese feature closet (warm and jet spray). There are microwave, fridge inside as well. For me, who used to stay at hotel, maybe not comfortable to stay at apartment with futton bed.
by A verified traveler
Posted 5 Jan 2020
by A verified traveler
Posted 17 Oct 2019 on Hotels
by A verified traveler
Posted 20 Sep 2019
I love this place so much. Every staffs are very helpful and kind.
by A verified traveler
Posted 22 May 2019 on Hotels
by A verified traveler from Hong Kong
Posted 1 May 2019
GGOD: Near Kanagawa station.Warm and helpful staffs. Shared utensils, oven and microwave. Convenience store nearby.
BAD: No toothbrush and toothpaste. Shared slipper. No daily room cleanup. Less privacy. Long stairs up to the room, bit dangerous for kids and elderly.
by A verified traveler
Posted 30 Apr 2019
