Ratings based on 512 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Boutique hotel with a combination of Japanese artsy and industrial vibes. Within walking distance of a lot of sights!
by A verified traveler
Posted 3 Nov 2024
Great hotel will be staying at other properties. Very clean and staff was very helpful
Comment from Hotel Management
24 Nov 2024 by KUMU Kanazawa by THE SHARE HOTELS, Hotel Management
Thank you for your positive feedback. We are delighted to hear that you found our hotel clean and our staff helpful. Your satisfaction is our top priority, and we look forward to welcoming you back to KUMU Kanazawa in the future.Best regards,KUMU Kanazawa by THE SHARE HOTELS
by A verified traveler from key biscayne
Posted 29 Oct 2024
The room was very noisy. We could hear the cars and the continuous sound from the pedestrian crossing signals. The air conditioning had a timer, it did cooled but then it went back to 25 degrees. So at night time the room was not cold. The bathroom towels were very bad quality.
by A verified traveler
Posted 29 Sep 2024
Excellent place to stay for a couple of night while visiting Kanazawa, great for kids.
by A verified traveler
Posted 21 Jul 2024
by A verified traveler
Posted 12 Jul 2024
Convenient location with rooms nicely appointed. However the single window is opaque and you cannot see out. The staff was courteous and very helpful.
Comment from Hotel Management
19 Jul 2024 by KUMU Kanazawa by THE SHARE HOTELS, Hotel Management
Thank you for your feedback. We appreciate your kind words about our convenient location, nicely appointed rooms, and courteous staff. We will address the concern regarding the opaque window. Looking forward to welcoming you back soon. Best regards, KUMU Kanazawa by THE SHARE HOTELS.
by A verified traveler
Posted 30 Jun 2024 on Hotels
by A verified traveler
Posted 12 Jun 2024
by A verified traveler
Posted 12 Jun 2024
by A verified traveler
Posted 28 May 2024
Comfortable modern hotel with friendly service.
Comment from Hotel Management
30 May 2024 by KUMU Kanazawa by The Share Hotels, Hotel Management
Thank you for your kind review. We are delighted to hear that you found our hotel comfortable and modern, with friendly service. We look forward to welcoming you back soon. Warm regards, KUMU Kanazawa by The Share Hotels.
