Ratings based on 985 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 25 Oct 2024
The ANA Crowne Plaza was a great place to stay! Staff went out of their way to make us feel welcome. Great view from our room, and although the property is a but dated, it is meticulously and lovingly maintained. Our room had a full bathtub and some great free amenities to relax… bath salts, eye masks, and teas replenished daily. Highly recommended. Right y the train station and so many shops and restaurants!
by A verified traveler
Posted 25 Aug 2024
The breakfast was good, place is so convinient..
But the room is likely outdated, actually kinda pricey for a small space.. and my boyfriend hates the old smell of the room though it doesnt bother me at all..
Should I say we just expect more..
Good for a night stay.
by A verified traveler
Posted 17 Aug 2024
Clean decent size room (for Japan) with a desk so one can work. Property could use a revamp: lobby and sitting area furnishing were noticeable solid and tattered. Carpets had stains. Everything g was nice, but had a dated feel. Breakfast buffet is good value. Very convenient , next to train station and lots of shopping options. Short bus or cab to cultural attractions.
by A verified traveler from Calgary
Posted 12 Aug 2024
The hotel is just a short walk from the station. Approximately 2 minutes but once inside it is so quiet it feels like it's miles away from the noise of a train station.
by A verified traveler
Posted 10 Jul 2024
It was a nice size room. There were so many electric plugs. The breakfast had many choices. The air-conditioning worked perfectly, it was a very hot humid outside. I enjoyed here. The next trip to Japan, I will definitely stay here. Thank you
by A verified traveler
Posted 5 Jun 2024
My stay at this hotel rocked my world. Literally. There was an Earthquake. The building stand tall and strong even though I was in a bit of a mess being my first time to experience this event.
Other than that, the hotel staff were all friendly, and I adore the additional items the hotel offers such as the bath power, heated eye mask, and other stuff that you don't usually see here in the States.
I had breakfast included in my stay, but due to my tight business schedule, I didn't get an opportunity to eat here.
by A verified traveler
Posted 1 Jun 2024
.
by A verified traveler from Kingston
Posted 27 Apr 2024
by A verified traveler
Posted 26 Apr 2024
Staff is very polite and helpful
