Ratings based on 21 Verified Reviews
4.1 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 2 Jan 2024 on Hotels
Comment from Hotel Management
27 Jan 2024 by FOM, Hotel Management
Dear Guest,Thank you so much for taking time to review about our property and give us a good score.We look forward to welcome you back in your next visit.Regards,Front Office Manager
by A verified traveler
Posted 14 Oct 2023 on Hotels
by A verified traveler
Posted 21 Jun 2023 on Hotels
Comment from Hotel Management
27 Jan 2024 by FOM, Hotel Management
Dear Guest,Thank you so much for taking time to review about our property and give us a good score.We look forward to welcome you back in your next visit.Regards,Front Office Manager
by A verified traveler
Short stay
Posted 20 Jun 2023 on HotelsConvenient location. Friendly and helpful staff. Food for both breakfast and dinner buffets can be improved.
Comment from Hotel Management
27 Jan 2024 by FOM, Hotel Management
Dear Guest ,Thank you so much for taking time to review about our property and give us a good score.We have taken note of your concern and shall ensure that we would be mindful of the same in the future.We believe that there is always room for improvement in everything we consciously take the effort to improve our offerings. We are hoping that we would get a chance in the near future to make it up to you.Look forward to welcome you back soon.Regards,Front Office Manager
by A verified traveler from Bengaluru
Posted 6 Feb 2023
It is an excellent property, centrally located, metro rail station just a step away from its gates, with smartly appointed rooms with all modern amenities, Buffet breakfast served at the restaurant, a mix of Indian and European fare, included in the tariff, was excellent. What impressed us the most was the attitude of the staff, always polite, helpful and cheerful. Very special among them was Ms Pavana, at the reception desk, who addressed all our requests with clockwork efficiency, always with a smile.
by A verified traveler from Sweden
Posted 20 Mar 2019
Sangeeta on the front desk was very helpful.
The room and the bathroom was very ckean and tidy.
The only thing we were missing in the room was a hairdryer.
Most of the hotels have hairdryer.
Comment from Hotel Management
1 Apr 2019 by Ali, Hotel Management
Dear Sir,
Thank you for taking your valuable time out to write a wonderful comment. We really appreciate your comments regarding staffs and room . I have passed on your feedback to the team. Assuring you of our best services at all times.
Thank you again, and we look forward to seeing you on your next trip to Cochin
Mohamed Ali
Front Office Manager
9544939996
by A verified traveler
Posted 4 Feb 2019
One of the people in our group forgot to bring her passport, she left it at our base where we were returning after a 2-day stay at this hotel. She had a copy of the passport on her phone but that wasn't good enough, they wanted here visa details. They wouldn't let us stay at the hotel unless we produced a copy of the visa by 4 pm. So we had to contact the base (which was a 4 hour trip) and get someone to email it. Surely this bureaucracy was unnecessary.
Comment from Hotel Management
26 Feb 2019 by Mohamed Ali, Hotel Management
Dear Sir / Madam
First of all I am sorry for the inconvenience you faced in our hotel at the time of check in. But as per the government policy we are not allowed to provide the rooms with out valid visa and passport for the foreign national and valid Indian ID for Indian national guests. We provided room once we received her visa and passport copy through whats app.
Recommended
for Everyoneby A verified traveler from Houston, TX
Great hotel in the heart of the city
Posted 3 Jan 2018We had a late check in and could not explore the hotel fully; however the room facilities, cleanliness and general ambience of the hotel is excellent. It’s location on banerjee road in the heart of the city makes it ideal for those wishing to visit any part of Ernakulam. Will definitely stay here again.
Comment from Hotel Management
12 Jan 2018 by Ali, Hotel Management
Dear Sir
Thank you for taking the time in posting a review on Trip Advisor following your experience at The PGS Vedanta, Cochin. Our objective is to constantly ensure great level of service and quality.
We look forward to welcome you back in the near future.
Warm regards,
Mohamed Ali
Front Office Manager
PGS Vedanta, Cochin
9544939996
Recommended
for Everyoneby A verified traveler from Mumbai
Nice location. Nice rooms
Posted 29 Oct 2017Over all vey nice stay. Rooms ma were good. Staff was cooperative. Cleanliness is satisfactory.
