Ratings based on 9 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jan 2024
Clean and cosy. Very helpful staff.
by A verified traveler
Posted 20 Jan 2024
Courteous,helpful staff,clean,comfortable
Comment from Hotel Management
21 Jan 2024 by Pradeep Kumar. T (GM - Operations), Hotel Management
Thank you for your review.Niko Hotels experience is all about people working together to create beautiful memories for all our guestMany thanks once again for this incredible review and we look forward to welcoming you many more times.
by A verified traveler
Posted 13 Jan 2024 on Hotels
Very good welcome
Comment from Hotel Management
14 Jan 2024 by Pradeep Kumar. T, Hotel Management
Dear Madam, Thank you for your review.It's our pleasure to knew that you had a great stay with us.Thank you so much for patronizing Niko Hotels. Please do come again and give a wonderful chance to serve you again.Have a great day.
by A verified traveler
Posted 1 Aug 2023
the room was clean, and the breakfast was delicious.
Comment from Hotel Management
13 Sep 2023 by Pradeep Kumar.T, Hotel Management
Dear Guest, Thank you so much for your review.Its pleasure to know that you had a wonderful stay at Niko Hotels. Thank you so much. Please do come again and give a memorable chance to serve you again.Have a great day.We look forward to welcoming you back again very soon.
by A verified traveler
Had much better expectations!
Posted 19 Mar 2022 on HotelsPlenty mosquito’s in the room, and reception did not have mosquito repellent when contacted at night. However they gave me one for the next night.
Bedding wasn’t quite comfortable either.
Breakfast by the rooftop was interesting with good service. Front office staff can learn a tip or two about service from the homely ladies serving at the rooftop.
Comment from Hotel Management
20 Mar 2022 by Niko Hotels, Hotel Management
Dear Guest,
Thank you for your review.
We are extremely sorry for the inconvenience caused from our front office team.We had a mosquito repellent and our staff are responsible to do the same.We will definitely notice these points to our front office team and make sure to avoid these service failures in the future period.
Its really pleasure to know that you enjoyed our rooftop break fast area.Thank you for recognizing the hospitality extended by the rooftop teams - they are true champions. Thank you!
Please do come again and give a chance to serve you again.
Have a great day.
by A verified traveler
Posted 12 Mar 2019
by A verified traveler
Posted 4 Mar 2019
Excellent service and stay........................
Comment from Hotel Management
6 Mar 2019 by Niko Team, Hotel Management
Thank you so much for your wonderful review.Hope you had a comfortable stay at Niko Hotels.Please do come again and give a memorable chance to serve you again.Once again thank you so much for patronizing Niko hotels.Have a great day to you.
by A verified traveler
笑顔がいい！
Posted 9 Aug 2019 on Hotels清潔で明るい。スタッフの笑顔の対応も気持ちが良かったです。また買い物などの場所などの相談にも応じてくれて助かりました。日本人のスタッフもいるようです。
by A verified traveler
清潔で快適、満足度の高い宿泊でした
Posted 9 Feb 2019 on Hotels日本人経営のできたばかりのホテルなので、清潔さは抜群でした。シャワーのお湯の温度も水圧もよく、快適に過ごすことができました。オープンしたばかりなので、スタッフさんがうっかりしてる事もありますが、
言えばすぐになんでもやってくれようとする姿勢で、安心できました。併設のレストランも有名チェーンのお店だそうで、とても美味しかったです。レストランのスタッフもとても親切でした。朝食のループトップは気持ちよく、隣にスーパーマーケットがオープンしていたので、至れりつくせりで、お値段以上に満足度の高い宿泊でした。
Comment from Hotel Management
16 Mar 2019 by GM - Operatons, Hotel Management
沢山のお褒めの言葉ありがとうございます。スタッフにも伝え、クオリティの維持とこれからも更に良いサービスが出来るよう一同頑張りますので、宜しくお願いします。そしてまた起こし下さいませ。
